MHA 701 EXAM 1 QUESTIONS AND ANSWERS

MHA 701 EXAM 1 QUESTIONS AND ANSWERS _____________________ has evolved to meet the need for better technology and information infrastructure that allows for information sharing, patient care management, and cost control? -Answer-Virtual Integration A leader is a person who directs the work of employees and is responsible for results. -Answer-False A major outcome of the interviewing program associated with the Hawthorne Studies was that researchers discovered that workers were isolated, unrelated individuals. -Answer-False A single entity owning and operating all of the segments providing health care including preventative services, specialized and primary ambulatory care, acute care, subacute care, long-term care, home health care, as well as a health plan is an example of which of the following? -Answer-Vertical Integration A study of successful business leaders found that they shared the following traits: drive, honesty and integrity, leadership motivation, self-confidence, cognitive ability, knowledge of the business, creativity and flexibility. -Answer-True A weakness noted in the Ohio State studies was that situational factors were absent from the research. -Answer-True According to B. F. Skinner, an individual's behavior can be redirected through the use of reinforcement. -Answer-True According to Bennis and Nanus (1985), leaders are people who do things right and managers are people who do the right things. -Answer-False According to French and Raven, an individual can only hold one source of power at a time. -Answer-False According to Herzberg, the opposite of job satisfaction is job dissatisfaction. -Answer-False According to Hofstede's research, which dimension is the measure of how a society deals with physical and intellectual inequalities and how the culture applies power and wealth relative to its inequalities? -Answer-Power Distance According to Tannenbaum and Schmidt, managers should determine where on the continuum of leadership behavior they should position themselves, depending on: -Answer-Situational Factors