MO 221 Final exam with 100% correct solutions 2024

Conflict correct answers The process in which one party perceives that its interests are being opposed or negatively affected by another party. Incompatible Goals correct answers One party's goals perceived to interfere with other's goals Differentiation correct answers Different values/beliefs; explains cross-cultural and generational conflict Task Interdependence correct answers Conflict increases with interdependence; Higher risk that parties interfere with each other Scarce Resources correct answers Motivates competition for the resource Ambiguous Rules correct answers Creates uncertainty, threatens goals; Without rules, people rely on politics Communication Problems correct answers Increases stereotyping; Reduces motivation to communicate; Escalates conflict when arrogant Negative Outcomes of Conflict correct answers ●Lower performance ●Higher stress, dissatisfaction, and turnover ●Less information sharing and coordination ●Increased organizational politics ●Wasted resources ●Weakened team cohesion (conflict among team members Positive Outcomes of Contlict correct answers Better decision making — Tests logic of arguments — Questions assumptions ●More responsive to the changing environment ●Stronger team cohesion (conflict between the team and outside opponents) Conflict Handling Styles Influence Conflict Outcomes correct answers - Competing/Forcing - Collaborating/Problem-Solving - Compromising - Avoiding - Accommodating/Yielding Conflict-Avoidant Teams correct answers Too Much Agreement (Bias Towards Similarity, Overconfidence)