Business Technology Exam 2
Application Software
Application Software - correct answer-Companies invest in IT related infrastructure, gather
data, and employ IT personnel to support the practical operations of their businesses
exp. order processing, billing, inventory control, sales reporting, market data analysis,
financial accounting
Six classes of applications - correct answer-business, enterprise, analytical, web,
productivity, and collaboration applications
Business Applications - correct answer-Accounting, personnel, inventory, scheduling,
purchasing
Business Application examples - correct answer-Sage Peachtree and Intuit QuickBooks
provide automatic accounting function. Low cost packaged applications are useful but
cannot process the high volume of data transactions of a large business.
Enterprise Applications - correct answer-A cluster of high level integrated software
applications that span the entire business model.
exp. Enterprise Resource Planning (ERP), Supply Chain Management (SCM)
Analytical Applications - correct answer-Used to improve information for decision making
exp. Decision support systems, executive information systems, expert systems, knowledge
based systems
Decision Support System (DSS) - correct answer-Database that drives a model or analytical
process used by managers in decision making
Knowledge Based and Expert Systems - correct answer-Attempt to perform at expert levels
of human thinking or reasoning. Reasoning s conducted until a decision is reached and
justification for it is provided.
Business Intelligence - correct answer-Comprehensive, cohesive, integrated tools and
processes to: Capture, collect, integrate, store, and analyze data. Generate info to support
business decision making.
Digital Dashboard (example) - correct answer-Provide rapid access to timely info, provide
direct access to management reports, are very user friendly and supported by graphics
Management Cockpit - correct answer-A strategic management room that enables top level
decision makers to pilot their businesses better. More efficient meeting and boosts team
performance via effective communication. Key performance indicators and information
relating to critical success factors are displayed graphically on the walls of the meeting room.
External information can be imported to the room to allow competitive analysis.
Application Software
Application Software - correct answer-Companies invest in IT related infrastructure, gather
data, and employ IT personnel to support the practical operations of their businesses
exp. order processing, billing, inventory control, sales reporting, market data analysis,
financial accounting
Six classes of applications - correct answer-business, enterprise, analytical, web,
productivity, and collaboration applications
Business Applications - correct answer-Accounting, personnel, inventory, scheduling,
purchasing
Business Application examples - correct answer-Sage Peachtree and Intuit QuickBooks
provide automatic accounting function. Low cost packaged applications are useful but
cannot process the high volume of data transactions of a large business.
Enterprise Applications - correct answer-A cluster of high level integrated software
applications that span the entire business model.
exp. Enterprise Resource Planning (ERP), Supply Chain Management (SCM)
Analytical Applications - correct answer-Used to improve information for decision making
exp. Decision support systems, executive information systems, expert systems, knowledge
based systems
Decision Support System (DSS) - correct answer-Database that drives a model or analytical
process used by managers in decision making
Knowledge Based and Expert Systems - correct answer-Attempt to perform at expert levels
of human thinking or reasoning. Reasoning s conducted until a decision is reached and
justification for it is provided.
Business Intelligence - correct answer-Comprehensive, cohesive, integrated tools and
processes to: Capture, collect, integrate, store, and analyze data. Generate info to support
business decision making.
Digital Dashboard (example) - correct answer-Provide rapid access to timely info, provide
direct access to management reports, are very user friendly and supported by graphics
Management Cockpit - correct answer-A strategic management room that enables top level
decision makers to pilot their businesses better. More efficient meeting and boosts team
performance via effective communication. Key performance indicators and information
relating to critical success factors are displayed graphically on the walls of the meeting room.
External information can be imported to the room to allow competitive analysis.
