Exam (elaborations)
WGU C846 ITIL Study Guide / Sure A+
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change - is an addition, modification, or removal of anything that could have a direct or indirect effect on services Change Enablement - the practice of ensuring that risks are properly assessed, authorizing changes to proceed and managing a change schedule in order to maximize the number of successful service and products changes Configuration item - is any financially valuable component that can contribute to the delivery of an IT product of service Continual Improvment - is the practice of aligning an organization's practices and services with changing business needs through the ongoing identification and improvement of all elements involved in the effective management of products and services
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WGU C846
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WGU C846
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