SSDA 421 QUESTIONS WITH CORRECT ANSWERS

SSDA 421 Anonymous Mail - Answer- Any mailpiece that bears ONLY stamps as postage, weighs more than 13 ounces and was NOT accepted by employee at retail service counter Identifiable Mail - Answer- Bears electronic postage such as Postage Validation Imprints or PVI, meter strips, PC Postage, Click-N-Ship or eStamps, and Self-Kiosk postage, Permit Imprints, or Aviation Security Clearance Stamps or AVSEC Domestic Mail - Answer- Items sent within the United States, it's territories and possessions, includes Army post offices or APOs, Fleet post offices or FPOs, and United Nations First-Class Mail - Answer- Weighs 13 ounces or less; consists of personal and business correspondence, bills, documents, and small packages Periodicals - Answer- Authorized publications such as magazines, newspapers, primary purpose for transmitting information Standard Mail - Answer- Used to send printed matter, flyers, advertising, newsletters, catalogs and small packages Priority Mail Express - Answer- Guaranteed overnight delivery to most destinations 365 days a year, Sunday and holiday delivery is available to many destination for additional fee; offers tracking, proof of delivery, insurance up to $100 at no cost, money back guarantee on time delivery; and can have additional insurance, return receipt, and Collect on Delivery Priority Mail - Answer- Offers expedited 1, 2, and 3 day service to most domestic destinations and has up to $50 insurance Parcel Select - Answer- Ground delivery services for parcels, entered in bulk including those entered at destination facilities 24 hour clock - Answer- End-to-end process to ensure mail is collected, distributed, and delivered Domestic Mail Manual or DMM - Answer- Sets forth policies, regulations and procedures governing domestic mail services International Mail Manual or IMM - Answer- Sets forth the policies, regulations, and procedures governing international Mail services Administrative Support Manual or ASM - Answer- Contains policies and procedures for administrative and support functions within the postal service postal operations manual or POM - Answer- Sets forth the policies and procedures that govern operational functions of field organizations within the postal services Employee and Labor Relations Manual or ELM - Answer- Sets forth the person