CPPB Exam Complete Questions and Solutions(Rated A+)

Procurement Technology - ANSWER Helps accelerate business improvements Results Oriented Budgeting - ANSWER Attempts to link a resource allocation to performance criteria Budget Cycle - ANSWER 1. Planning 2. Formalization 3. implementation 4. evaluation Procurement Cards - ANSWER payment method whereby internal customers are empowered to deal directly with suppliers using a credit card Four principles of negotiation - ANSWER 1. separate people from the problem 2. create a variety of options before deciding which to pursue 3. focus on interests, not positions 4. use objective criteria people elements to negotiation - ANSWER differences of perception, emotions, communications differences of perception - ANSWER it is crucial for both sides to understand the other's viewpoint emotions - ANSWER negotiation can be a frustrating process communications - ANSWER negotiators may not be speaking to each other, but may simply be grandstanding for their respective constituencies establish a BATNA - ANSWER The Best Alternative To a Negotiated Agreement stonewalling - ANSWER this occurs when one side has no intention of reaching an agreement unless there is an irresistible offer. good samaritan - ANSWER the other side is using this technique when it acts as if it is do