MedCa Phlebotomy Certification Exam questions and answers 2024

Work duties of a phlebotomist technician can be categorized into 4 categories - ANSWERS Equipment Procedure Patient Care Patient Information Equipment - ANSWERS - phlebotomists must ensure that all equipment and areas used are sterile - equipment includes needles, bandages, gauzes, tubes, other collection devices, as well as labels for tubes - tracking supplies to ensure that proper amounts are always present - disposal of needles and other used supplies Procedure - ANSWERS - correct puncture or incision of patient's skin - collecting the correct amount of blood or other fluids - correct labeling of collection tubes/devices - completing and submitting documents needed to lab Patient Care - ANSWERS - reassuring patients, as some may have fear of needles - being able to answer questions that patients may have - verifying patient information to ensure accuracy of tests or procedure - monitoring patient during procedure to prevent movement or fainting Patient Information - ANSWERS - patients' rights must be respected - keeping patients' medical records confidential - accurate documentation of collection, ordered tests, and test results - providing accurate documentation to the laboratory to ensure performance of tests ordered by physician Quality Improvement Methods - ANSWERS Include the use of data-based methods in order to reach improvement Include flow charts and pareto charts Flowchart - ANSWERS - used to break out components into diagrams in order to understand a process Pareto Chart - ANSWERS - bar charts are made that show the frequency of problems What does quality improvement for specimen collection involve? - ANSWERS Technique of Phlebotomist Frequency of hematoma Recollection Rates What is included in quality control records - ANSWERS Expiration Date Stability Information Storage Information Proper Use Precision of testing supplies/reagents Accuracy of testing supplies/reagents Where can phlebotomists work? - ANSWERS Hospital Clinic Doctor's office Laboratories Blood Banks Research Firms Pharmaceutical Firms Hospital - ANSWERS institution which provides medical and surgical treatment Clinic - ANSWERS institution or hospital department focusing on diagnosis and care of outpatients Doctor's Office - ANSWERS suite/office where doctors receive and treat patients Laboratory - ANSWERS building or room where tests are performed to evaluate specimens in order to diagnose medical conditions Blood Bank - ANSWERS institution where blood is collected from donors, and then stored and prepared for transfusion Research Firm - ANSWERS institution equipped for scientific/medical research that may specialize in basic research or on specific areas Pharmaceutical Firm - ANSWERS institution that develops and markets drugs for use as medications How must all needles be discarded? - ANSWERS intact What does it mean if an infection is classified as nosocomical - ANSWERS A patient developed the infection while they were in the hospital that was not present before entering the hospital What is included in the chain of infection - ANSWERS sourc