PHR Practice Exam | Questions & 100% Correct Answers (Verified) | Latest Update | Grade A+

80/20 rule : 80 percent of problems are caused by 20 percent causes. Pareto chart. LMRDA (Labor Management Reporting and Disclosure Act) : Taft Hartley act, one regulation is prohibition of closed shops and the allowances of union shops with the consent of the majority of employees. Zipper clause : an employment agreement in which both parties waive the right to demand bargaining on any matter not dealt with in the contract, regardless of whether that matter was contemplated when the contract was negotiated or signed. Strategic Management 2 | P a g e : Ongoing process of innovation, advantage, value creation, and reassessment used to forecast the next organizational challenge. These functions are planning, organizing, directing, and controlling. Stages of stress : arousal stage, resistance stage, exhaustion stage. Identified by dr. Hans selye. arousal stage : Teeth grinding, insomnia, irritability, anxiety, forgetfulness, and inability to concentrat