ZENDESK Exam | Questions & 100% Correct Answers (Verified) | Latest Update | Grade A+
Any customer service interaction is ___ more likely to drive disloyalty, than loyalty. : 4x Support makes up ____ of Zendesk's revenue. : 70% ______ of most innovative companies use Zendesk Support. : 75% What are the 3 reasons why most companies are unable to provide great customer support? : -lack of agent knowledge/power/insight -complex or outdated existing systems -unproductive agents 1 thing Zendesk does to address how customers can provide better support (1/3) 2 | P a g e : -reduce customer effort 1 thing Zendesk does to address how customers can provide better support (2/3) : -reduce agent effort 1 thing Zendesk does to address how customers can provide better support (3/3) : -innovate and scale to
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- Subido en
- 24 de abril de 2024
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- Escrito en
- 2023/2024
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- Examen
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