Publix Deli Management Test Questions and Answers Graded A 2024

How long do you sharpen the back side of a slicer blade? - 2 seconds How long do you sharpen the front of a slicer blade? - 30 seconds Tag Group: Publix and Boar's Head Ham - Pink Tag Group: Publix and Boar's Head Beef - Red Tag Group: Publix and Boar's Head Poultry, Italian products and loaves - Orange Tag Group: Boar's Head cheese - Orange Tag Group: Misc. Meats and Cheeses - Purple Tag Group: Specialty cheeses, salads, and misc. self service - Black Tag Group: Cooked prepared foods and ingredients - White Tag Group: Sub vegetables and fresh products - Green Tag Group: Fresh Chicken - Fresh Chicken Tag Group: snacks - Pink What does a 64 oz container hold? - Cold pack chicken What is the serving size on baked beans or cowboy beans? - 1/3 cup (100g) What is most important when taking an order for a customer? - Customer name Phone number Date and time to pick up Date order was taken After using Shelf and Counter cleaner what do you have to do? - Wash, rinse, sanitize At what temperature should your Q-San be at? - 75 degrees ferenheit or lower How high can you stack tea crates? - 10 high How long does sub bread get? - 1 day How much should sub kits weigh? - .38lbs T E A M - Together Everyone Achieves More What are the 5 S's ? - 1. Sort and Remove (unproductive inventory) 2. Shine (clean your work space) 3. Set locations and visual cues 4. Standardize 5.Sustain What are the 5 steps to great customer service? - 1. Friendly Greeting 2. Discovery 3. Recommendation 4. Affirmation 5. Invitation What does FIFO stand for? - First in first out What does "JIT" stand for? - Just in time What does "PPM" stand for? - Parts per million What does "leveling" mean? - Leveling is stocking product down from the back of the shelf, trying to completely fill in each layer NOTE: you must have at least two rows of product What does the term "Make and serve" refer to? - The goal in "make-and-serve" is to complete the preparation of a product JUST as the previous one runs out or as the customer is ready to receive the product. as a result you deliver the highest quality product to the customer What does "PASS" refer to? - PASS is An acronym used to remember the method of using all Publix fire extinguishers Pull Aim Squeeze and Sweep