CPI study guide questions with correct answers

CPI Study Guide Crisis Development Model (1) Anxiety ------> Supportive (2) Defensive ------> Directive (3) Risk Behavior ------> Safety Intervention (4) Tension Reduction ------> Therapeutic Rapport What is the value of learning the four levels and corresponding staff attitudes? Identify behaviors that indicate an escalation of behavior and learn appropriate staff responses and approaches. Complete the verbal escalation continuum. 1. Questioning 2. Refusal 3. Release 4. Intimidation 5. Tension Reduction Describe three reasons you should use the supportive stance - communicates respect - appears non threatening - maximizes safety List two ways the Decision-Making Matrix model is used to consider risk. Likelyhood & severity What are the values that underpin this course? - Care - Welfare - Safety - Security Restorative conversations can be used for: A. Staff only B. The individual in distress C. Staff and the individual in distress C: Staff and the individual in distress. Anxiety Supportive Defensive Directive Risk behavior safety interventions