HCA101 Quiz #1 with Complete Solutions

HCA101 Quiz #1 with Complete Solutions Shane's client keeps asking him the same question over and over again, what should he do that would be appropriate and respectful ️️be patient Verbal communication includes which of the following ️️spoken words and sign language Interpersonal communication ️️an exchange of information How can a support worker help a new resident feel safe and secure? ️️Listening to the residents concern Listening involves which of the following ️️observing the clients nonverbal communication A resident uses vulgar and slang words when he talks to the support worker, what should the support worker do? ️️Ask him not to use such words Which communication technique is helpful when a client is rambling in speech? ️️Focusing Which communication invites a client to share their thoughts? ️️Ask open ended questions A client wants his meatloaf prepared a certain way, which is the best way to clarify what he is saying? ️️Ask "can you tell me that again?"