M.A.A. Final Exam Study Guide

M.A.A. Final Exam Study Guide Write today's date correctly for a business letter - Month Day, Year What is complementary closing & where is it placed in a business letter? - Placed two lines below the last line of the body of the letter What are notations & where are they placed in a business letter? - enclosures and name/initials of other people receiving copies of the letter What letter style has all lines typed flush to the left? - full block What is the process that ensures that a document is accurate, clear, complete, free of grammatical errors, organized logically, & written in an appropriate style? - Editing When should you use numerals in general writing as opposed to words for numbers? - when the number is 11(eleven) or greater What is fast delivery offered by the US Postal Service for a letter going to another state? - Express mail What different types of classes of mail are included in Regular Mail? - 1st,2nd,3rd,4th class priority and express. Which type of mail delivery service requires the postal carrier to obtain a signature when the item is delivered? - Certified First step to processing mail - Sorting Second step to processing mail - Opening Third step to processing mail - Recording Fourth step to processing mail - Annotating Fifth step to processing mail - Distributing What is the authorization for an insurance carrier to pay the physician or practice directly called? - Assignment of benefits What is the person whose name the insurance is carried called? - Policyholder/ subscriber What would the most likely outcome of a submitted insurance claim with a diagnosis code of a sore throat and a treatment code indicating a cast for a broken leg be? - It would be denied as a billing error because the treatment was not medically What type of insurance cover injuries that are caused by the insured or that occurred on the insurer's property? - Workers Compensation What type of patients can receive health benefits under Medicaid? Is it an insurance program? - Low income or needy. Not a insurance program. What is the amount Medicare pays the physician or health care provider after the annual deductible is met? - 80% What is a "participating physician" vs. a "non-participating physician"? - Participating physician agrees to accept what the insurance company allows/approves. Payment in full- a non- participating physician does not What benefits are included under Workers'