VA EXAM QUESTIONS AND ANSWERS

Which president made this pledge to Veterans "To care for him who shall have borne the battle and for his widow, and his orphan."? - ANSWER-President Lincoln How does the VA assess the satisfaction of Veteran care? - ANSWER-A.Through direct patient interviews B.from mystery shoppers C.From data collected by surveys D.All of the above The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence reflects VA's: - ANSWER-A.Core values and service standards B.Treatment of Veterans, their families, VA employees, volunteers, contractors, and trainees C.Commitment to President Lincoln's promise, "To care for him who shall have borne the battle and for his widow, and his orphan." D.All the above Patient satisfaction with VA care and services is often reported to be at what percentage?