HCA 105 Final Study Guide Exam Questions & A nswers

Portfolio - ANSWER_File with documents that you will use such as, a cover letter or birth certificate Accounts Payable - ANSWER_Money leaving the practice Operating Budget - ANSWER_Keeps the office running Petty Cash - ANSWER_Another budget for small purchases (unpredictable) ADA - ANSWER_Americans with Disabilities Act, help protect disabled from discrimination, no wheelchairs, no service animals NSF Check - ANSWER_non-sufficient funds, not enough money in the bank (bounced check) Voucher Check - ANSWER_A personal or business check with the stubs attached to it PCP - ANSWER_Primary Care Physician, oversees the patients long term health Safety Data Sheet (SDS) - ANSWER_To inform about chemical/health hazards and safety precautions PPE - ANSWER_Personal Protection Equipment, masks, gloves Open Hours - ANSWER_first come first serve, not planned Cluster Scheduling - ANSWER_Scheduling groups of patients with similar needs for same appointment time Double Booking - ANSWER_scheduling two or more patients, same time slot Empathy - ANSWER_Having insight into another's feelings, one of the duties of an MA NP - ANSWER_new patient Conciseness - ANSWER_to be brief, to the point Networking - ANSWER_Building alliances FDCPA - ANSWER_Fair Debt Collection Practices Act