HCA STUDY Questions With Answers Complete Correct

What is consumer directed care? - ANSWER_This means that the consumer has the right to make their own daily living choices What benefits does consumer directed care provide to the consumer? - ANSWER_1) Social, physical, emotional well-being 2) The right to choice and control 3) Right to control over decisions about services the consumer receives, the right to determine how and when those services are given How do you identify consumer viewpoints and beliefs? - ANSWER_1) ask questions 2) ask care team 3) Pay attention to clues and areas of importance What is bias? - ANSWER_An opinion that influences your judgment. Shaped by your viewpoints, beliefs and values. What are the consumer rights? - ANSWER_1) being aware of their rights 2) take part in choice, planning and changing services 3) receive enough information to make an informed decision on their care 4) Voice a grievance about services or lack of services without fear of punishment 5) Refuse treatment 6) Have their medical and personal details kept personal 7) Have personal property 8) Live free from abuse 9) Be provided with an administrative hearing when they do not agree with a decision regarding benefits 10) Make own decisions 11) Have alone time 12) Interact with people in and out of the home 13) Manage their financial affairs 14) Send and receive unopened mail 15) Have privacy while using technology, computers, etc. Who can you share confidential information with about the consumer? - ANSWER_Care team, case manager What are three right areas that must be protected for consumers? - ANSWER_Dignity, privacy, and independence What is abuse? - ANSWER_A willful action or inaction that leads to harm, intentional harm to a vulnerable adult or child, or causing harm