Registered dietitian exam - domain III, IV Questions and Answers 100% Pass

Registered dietitian exam - domain III, IV Questions and Answers 100% Pass short-term (operational) planning is ___; project ___ - Answer- covers <1 year, operating budget; revenue Long-range planning - Answer- long-term (3-5 yr) goals and objectives Strategic Planning - Answer- future outcomes and how success is measured and evaluated; use SWOT analysis (strengths, weakness, opportunities, threats) In organization cart, lines of authority shown with ____ lines, advisory positions shown with _____ lines - Answer- solid; dotted functional employees - Answer- serve as both line and staff, limited authority span of control is ____; narrow span lead to ____ levels, should employed ____; wide span lead to ____ levels - Answer- the number of subordinates who report directly to one individual; more; newly hired; few acute care conventional staffing pattern - Answer- 17 minutes per meal or 3.5 meals/labor hour Extended care facilities staffing pattern - Answer- 5 meals/labor hour Meal equivalent - Answer- Measure of productivity, amount of all food sales divided by average cost of typical (prototype) meal Absolute FTE counts ______; Adjusted FTE counts ____ - Answer- productive hours; also count benefit days and days off FTE/week - Answer- labor hours worked per week / 40 hour normal work load; relief workers needed to cover full-time positions - Answer- the number of full-time positions* 0.55(129 off days/236 work days) hospital food service positions, a relief worker covers _____ full-time employees per week - Answer- 2.5 (5 work days/2 off days) occurence sampling - Answer- observe random samples to determine percentage of time working or idle flow diagram - Answer- a drawing used to analyze path of people or material operation chart - Answer- movement of hands; reduces transportation and re-plan work areas process chart - Answer- steps involved in process using symbols; analyze tray line accuracy cross charts - Answer- shows number of movements between pieces of equipment meals per labor hour - Answer- # meals produced / # hours worked (if FTE, multiply by 40 per week) Labor turnover rate - Answer- number of terminated and replaced employees/ total positions in department diagonal communication channels - Answer- between functions diagonally placed; minimizes time and effort Maslow's Hierarchy of Needs - Answer- when the basic needs (physiological) are met, higher needs (social, self-esteem) become motivators Herzberg's Two-Factor Theory 雙因素激勵理論 - Answer- maintenance (hygiene) factors and motivators McClelland's Achievement Theory 成就動機理論 - Answer- people need achivement, power, and affilition to be motivated. MacGregor's Theory X (人性本惡論）and Theory Y (人性本善論) - Answer- Theory X: people inherently dislike work and need autocratic, negative management Theory Y: work is as natural as play and people need positive, participative management Hawthorne effect 霍桑效應 - Elton Mayo - Answer- if you know you're being studied, you will act differently than you normally/typically would; work breaks increased productivity Expectancy Theory - Answer- people will be motivated to the extent to which they believe that their efforts will lead to good performance, that good performance will be offered attractive rewards Path-Goal Theory 目標理論 - Answer- leaders can increase subordinate satisfaction and performance by clarifying and clearing the paths to goals and by increasing the number and kinds of rewards available for goal attainment autocratic leadership - Answer- demands obedience, most control