Quality MSSC Test Questions With Complete Solutions!

Quality - ANSWERA product meets/exceeds the expectations and the needs of the customer Quality Planning - ANSWERDesigning a process that is capable of meeting quality standards Inspection - ANSWERAn assessment activity that compares a specific product quality with a standard value; taking a measurement and comparing it to a standard Quality Audit - ANSWERAn independent review that compares some aspect of quality performance with the standard of that performance Nonconforming Product - ANSWERA product that does not meet specifications Quality Management System - ANSWERA plan that focuses the efforts of an organization on the quality of the products and meeting customer needs ISO 9000 - ANSWERA family of international standards that apply to the design and implementation of quality systems Total Quality Management (TQM) - ANSWERA system built around an effort to improve quality involve everyone in the organization and ensure customer satisfation Six Sigma - ANSWERA set of quality management tools that uses statistical data approach to reduce defects and improve and maintain quality Quality Assessment - ANSWERA company-wide review of the status of quality Statistical Process Control (SPC) - ANSWERAn evaluation of process data, using statistical methods, to determine whether a process is in control Histogram - ANSWERA graph that shows the frequency distribution of data- that is how many, how often, measured values fall within a certain range Run Chart - ANSWERA chart that tracks a measured value over time Benchmarking - ANSWERThe process of identifying, sharing, and using the performance of industry leaders