MGMT 5010 C204 Management Communication quiz study guide
C204 Management Communication quiz study guide What percentage of time does a manager spend listening? - Correct Answer55% Managers who fail to give ________ often find that employees perform their jobs poorly because they do not understand what is expected of them. - Correct Answerclear guidance Managers must be able to motivate people to get people excited about their jobs. - Correct AnswerMotivate Managers learning to communicate have to worry about what three things? - Correct Answer1. identify the audience 2. Develop good listening skills 3. Understand the importance of nonverbal communication Managers need to learn to be _________. - Correct AnswerActive Listeners What involves absorbing what another person is saying and responding to the person's concerns? - Correct AnswerActive Listening You must work at active listening to be a good listener. - Correct AnswerPay attention to the details!!!
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mgmt 5010 c204 management communication
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