Installation log for installing and maintaining computer hardware
Technician: Sleiman darwish Client:
Installation log
Component/Resource Action required/ Equipment used How I fix it
Fault identified
Task 1 How do I do it? No equipment needed Importance of why we use system restore
Creating a backup for system restore It is important to do a backup for the
- select the start button system so that you don’t lose any files or
-select the control panel documents and the purpose of the backup
- backup and restore is to create a copy of data that can be
-select set up backup and follow the recovered in the event of a primary data
steps failure.
Task 2- fault-find/repair -I found a loose connection Screwdriver - I secured the screws around the
-loose connections -disconnected components like the disk Anti-static wrist band components
-case damage drive and the hard drive - I connected the disconnected
-missing ports were identified disk drive and hard drive securely
with a screw and a screwdriver
- I identified the missing ports and
connected them to the right
ports
Task 3 install2 upgrades I changed the two RAM and replaced it Screwdriver Having good RAM allows the computer to
RAM with new RAM Anti-static wrist band perform many of its everyday tasks and
gives applications a place to store and
access data on a short-term basis. So,
it is important to have a good speed RAM
Disk/ hard drive I removed the old optical drive and Anti-static wrist band An optical disc drive (ODD) in a computer
replaced it with a new optical drive. system allows you to use CDs, DVDs, and
Optical drive Blu-ray discs to listen to music or watch a
movie.
Graphics card I upgraded the incompatible graphic Screwdriver It is important to have a good graphic card
card and replaced it with a compatible Anti-static wrist band because it is responsible for rendering an
graphic card image to the monitor.
Hard drive 500gb I removed the old hard drive and screwdriver -Without the hard drive, the computer
replaced it with a new hard drive won’t be able to save any files
, - The computer will not be able to
boot up the operating system.
Task 4 Employees need to print forms/invoices Printer The printer is now set up can be used by
External hardware etc. to do this the system needs to USB connection cable the employees of Compuware
include localised printer that all Assembled computer system
computers can print from. Windows printer drivers
-connect printer to computer
-refer to system settings to “add new
device”
-allow windows to acknowledge and
install drivers for the new printer
-run a test print
Task 5 How did I do it? No equipment needed Importance
Restore computer from system restore - Right-click on the start panel It is important to restore and backup files
- Select control panel in case the computer got damaged or files
- Select system and maintenance got lost so there is a copy of the files
- Click on backup and restore already saved so we don’t lose anything.
- Choose to restore my files
- Click on restore all user’s file
Test Plan
Test Description Expected result Actual Result Action taken
Initial power-up test, this power-up The computer to boot up and work as The computer booted up correctly N/A
test will allow me to test the following normal without any issue
components:
Operating system, Hdd, power supply
unit, motherboard, and monitor and
CPU
I will test the RAM by booting up The software to boot up and work as The software booted up and worked N/A
several pieces of software to ensure normal correctly as usual.
that computer can multi-task this will
test the following components
RAM, all of the softwares
I will be trying to test the ability to Computer will load the software and run The computer loaded the software and N/A
Technician: Sleiman darwish Client:
Installation log
Component/Resource Action required/ Equipment used How I fix it
Fault identified
Task 1 How do I do it? No equipment needed Importance of why we use system restore
Creating a backup for system restore It is important to do a backup for the
- select the start button system so that you don’t lose any files or
-select the control panel documents and the purpose of the backup
- backup and restore is to create a copy of data that can be
-select set up backup and follow the recovered in the event of a primary data
steps failure.
Task 2- fault-find/repair -I found a loose connection Screwdriver - I secured the screws around the
-loose connections -disconnected components like the disk Anti-static wrist band components
-case damage drive and the hard drive - I connected the disconnected
-missing ports were identified disk drive and hard drive securely
with a screw and a screwdriver
- I identified the missing ports and
connected them to the right
ports
Task 3 install2 upgrades I changed the two RAM and replaced it Screwdriver Having good RAM allows the computer to
RAM with new RAM Anti-static wrist band perform many of its everyday tasks and
gives applications a place to store and
access data on a short-term basis. So,
it is important to have a good speed RAM
Disk/ hard drive I removed the old optical drive and Anti-static wrist band An optical disc drive (ODD) in a computer
replaced it with a new optical drive. system allows you to use CDs, DVDs, and
Optical drive Blu-ray discs to listen to music or watch a
movie.
Graphics card I upgraded the incompatible graphic Screwdriver It is important to have a good graphic card
card and replaced it with a compatible Anti-static wrist band because it is responsible for rendering an
graphic card image to the monitor.
Hard drive 500gb I removed the old hard drive and screwdriver -Without the hard drive, the computer
replaced it with a new hard drive won’t be able to save any files
, - The computer will not be able to
boot up the operating system.
Task 4 Employees need to print forms/invoices Printer The printer is now set up can be used by
External hardware etc. to do this the system needs to USB connection cable the employees of Compuware
include localised printer that all Assembled computer system
computers can print from. Windows printer drivers
-connect printer to computer
-refer to system settings to “add new
device”
-allow windows to acknowledge and
install drivers for the new printer
-run a test print
Task 5 How did I do it? No equipment needed Importance
Restore computer from system restore - Right-click on the start panel It is important to restore and backup files
- Select control panel in case the computer got damaged or files
- Select system and maintenance got lost so there is a copy of the files
- Click on backup and restore already saved so we don’t lose anything.
- Choose to restore my files
- Click on restore all user’s file
Test Plan
Test Description Expected result Actual Result Action taken
Initial power-up test, this power-up The computer to boot up and work as The computer booted up correctly N/A
test will allow me to test the following normal without any issue
components:
Operating system, Hdd, power supply
unit, motherboard, and monitor and
CPU
I will test the RAM by booting up The software to boot up and work as The software booted up and worked N/A
several pieces of software to ensure normal correctly as usual.
that computer can multi-task this will
test the following components
RAM, all of the softwares
I will be trying to test the ability to Computer will load the software and run The computer loaded the software and N/A
