Colorado Esthetics Review Written Exam Test Solved 100%

what is considered a legal document? a. intake form b. color chart c. consent form d. service record - Answer c. consent form what is an appropriate action in the event of unethical behavior on the part of the manager, such as sexual harassment or misappropriating funds? a. perform citizens arrest b. challenge the manager's authority c. physically eject the manager from the salon d. create a petition demanding the manager's termination - Answer b. challenge the manager's authority when should a client be asked to reschedule his or her appointment? a. when he or she arrives more than 15 minutes late b. when you're not in the mood to interact with that particular client c. when you can tell a client is in a rotten mood d. when he or she arrives more than five minutes late - Answer a. when he or she arrives more than 15 minutes late What is a goal of the "assess" consultation step? a. determine the client's objectives b. discuss topics like home care c. discuss products the client use d. fitzpatrick typing - Answer a. determine the client's objectives what is an example of sensitivity? a. telling a brand new client she looks terrible but you can help b. choosing your words carefully c. reminding a co-worker that her hairstyle is out of fashion d. swearing in the workplace - Answer b. choosing your words carefully what is a goal of the "maintenance" consultation step? a. discuss home care b. fitzpatrick typing c. o'malley typing d. discuss products the client use - Answer a. discuss home care what should you remember when someone seems insensitive? a. people are genetically predetermined to be sensitive or insensitive b. you probably caused their insensitivity with your actions c. you probably caused their insensitivity with your words d. at this particular time, the person is feeling insecure - Answer b. you probably caused their insensitivity with your actions