Health Stream Exam Questions & Answers 100% Correct

HCAHPS - ANSWER-Hospital consumer assessment of healthcare provider and systems HHCAHPS - ANSWER-home healthcare consumer assessment of healthcare provider and systems CG CAHPS - ANSWER-clinician and group consumer assessment of heal thcare providers and systems HIPAA - ANSWER-Health insurance portability and accountablility act of 1996 PHI - ANSWER-protected health information Aided bias - ANSWER-a personal and sometimes unreasoned judgement cannot influence patient's answers. can bias survey, by not reading verbatim, emphasizing words that are not bolded or underlined, changing tone of voice, reading question or responses too fast/slow, suggesting an answer, not reading all the options listed, clarify - ANSWER-to free confustion, to make understandable, must sometimes listen for more information, give additional detail so client can respond diposition - ANSWER-to select outcome of question and/or survey. Select appropriate response that corresponds to patients answer. jargon - ANSWER-the language, vocabulary, peculiar to trade, profession, or group paraphrase - ANSWER-restate the text, passage, or work giving the meaning in another form, To state in your own words. Cannot paraphrase script, Can paraphrase respondents answer that are open ended or can type respondents answer verbatim. Must read back exactly, cannot type cursing probe - ANSWER-to search into and explore thoroughly, ask non leading questions to obtain a more complete answer