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Communication in Our Lives 8th Edition by Julia T. Wood - Test Bank

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Communication in Our Lives 8th Edition by Julia T. Wood - Test Bank

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Appendix B: Interviewing
1. Interviews are different from many other kinds of communication because of which of the following characteristics?
a. Intensity
b. Informality
c. Formality
d. Question and answer format
e. Intensity and formality
ANSWER: d
POINTS: 1
REFERENCES: p. 349
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
TOPICS: Understanding Communication in Interviews
DATE CREATED: 9/27/2016 10:10 AM
DATE MODIFIED: 11/17/2016 10:51 AM

2. A supervisor calls in a subordinate to discuss the subordinate's recurring tardiness. This is an example of a(n)
a. counseling interview.
b. exit interview.
c. reprimand interview.
d. persuasive interview.
e. information getting interview.
ANSWER: c
POINTS: 1
REFERENCES: p. 351
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
TOPICS: Understanding Communication in Interviews
DATE CREATED: 9/27/2016 10:10 AM
DATE MODIFIED: 11/17/2016 10:47 AM

3. An employee from the retention department of the university asks a student not returning the following semester to
discuss why she made the decision to leave the university. This is an example of a(n)
a. counseling interview.
b. exit interview.
c. reprimand interview.
d. persuasive interview.
e. information getting interview.
ANSWER: b
POINTS: 1
REFERENCES: p. 351
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
Copyright Cengage Learning. Powered by Cognero. Page 1

,Name Clas Dat
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Appendix B: Interviewing
TOPICS: Understanding Communication in Interviews
DATE CREATED: 9/27/2016 10:10 AM
DATE MODIFIED: 11/17/2016 10:53 AM

4. Bianca went to the doctor because she wasn’t feeling well. The nurse asked her several questions to try and determine
what ailed her. This is an example of a(n)
a. counseling interview.
b. exit interview.
c. reprimand interview.
d. persuasive interview.
e. information-getting interview.
ANSWER: e
POINTS: 1
REFERENCES: p. 349
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
TOPICS: Understanding Communication in Interviews
DATE CREATED: 9/27/2016 10:10 AM
DATE MODIFIED: 11/17/2016 10:57 AM

5. The interview style in which control is most evenly balanced between interviewer and interviewee is
a. mirror.
b. distributive.
c. authoritarian.
d. stress.
e. problem-solving.
ANSWER: b
POINTS: 1
REFERENCES: p. 354
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
TOPICS: Understanding Communication in Interviews
DATE CREATED: 9/27/2016 10:10 AM
DATE MODIFIED: 11/17/2016 11:00 AM

6. Tyronne opens an interview by asking, "Could you tell me a bit about your background in marketing?" Next, Tyronne
asks, "So how long did you work at Zylex?" and "What is the largest account you've ever managed?" Still pursuing the
same topic, Tyronne asks, "Could you go into more detail about your responsibilities for dealing with clients?" and "Did
you ever have a client you couldn't handle effectively?" The progression of Tyronne's questions exemplifies
a. the funnel sequence.
b. a stress style of interviewing.
c. an authoritarian style of interviewing.
d. a counseling interview.
Copyright Cengage Learning. Powered by Cognero. Page 2

, Name Clas Dat
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Appendix B: Interviewing
e.
an inversion progression.
ANSWER: a
POINTS: 1
REFERENCES: p. 352
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
TOPICS: Understanding Communication in Interviews
DATE CREATED: 9/27/2016 10:10 AM
DATE MODIFIED: 11/17/2016 11:13 AM

7. The interview style in which interviewees have the greatest potential control is
a. mirror.
b. distributive.
c. authoritarian.
d. stress.
e. problem solving.
ANSWER: a
POINTS: 1
REFERENCES: p. 354
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
TOPICS: Understanding Communication in Interviews
DATE CREATED: 9/27/2016 10:10 AM
DATE MODIFIED: 11/17/2016 11:15 AM

8. "Can you tell me a little about yourself?" is an example of a(n)
a. open question.
b. closed question.
c. mirror question.
d. summary question.
e. leading question.
ANSWER: a
POINTS: 1
REFERENCES: p. 355
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
TOPICS: Understanding Communication in Interviews
DATE CREATED: 9/27/2016 10:10 AM
DATE MODIFIED: 11/17/2016 11:25 AM

9. "Did you attend a private college?" is an example of a(n)
a. open question.
Copyright Cengage Learning. Powered by Cognero. Page 3

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Subido en
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