Initial Basic Indoctrination Mesa Airlines (Pt. 1) Latest Update 100% Pass

Initial Basic Indoctrination Mesa Airlines (Pt. 1) Latest Update 100% Pass A Flight attendants first concern at all times is... Pax Safety FA's must notify __________ of telephone and address changes in __________ within _________ crew scheduling, ADP, 24 hours Before a FA may take on a publicity assignment, written approval must be obtained from the ______________________. Vice president of inflight services Crew Memos will be distributed _____________. FA will indicated they have read a memorandum by _____________. Via company email using constant contact, clicking on confirmation link on document Where can crew memos be found? Company website on Altitudes Injuries that occur while on duty should be reported ___________ to an ____________ or ____________. ____________ any injury ___________ can jeopardize or delay ___________. Immediately, Inflight manager or base administrator, Failure to report, within 24 hrs, payment FAs shall not perform inflight duties _______ hrs after donating blood. 72 Crew members shall not participate in scuba diving within ______ hrs prior to reporting to duty. 24 FAs shall report for duty __________ with ____________ at least ________ (show time) prior to the scheduled departure time on AC in full uniform, Required flight items, 45 min. The following company properties must be returned if employee is terminated: a.) FAM b.) Company ID, Barcode card, & Airport ID Badges c.) Parking Pass d.) carry-on bag Program (Manual 195) e.) Exit seat program (manual 109) Who is responsible for updating the FA manual? Manual Owner To become an IOE instructor you must have __ months of flight attendant experience. 6 months While in uniform, FAs should always consider behavior in terms of how it is seen by others: a.) avoid ____________ in public areas b.) do not sit in _________ or on __________. c.) never wear _________. d.) Tattoos and body piercings must be __________. (Exception: Females may wear one pair of earrings no larger than one inch in diameter.) e.) Do not sit ___________ during flight unless ____________. f.) Do not ask ___________. Professionalism while on duty is expected at all times. a.) small talk, disputes, reproaches, controversial discussions & company business in open areas. b.) Wheelchairs, Electronic carts c.) Headsets/ earphones d.) Concealed at all times e.) on armrests or PAX seats, Jumpseat is INOP f.) PAX or others in airport personal questions The IOE will consist of at least ________, followed by ________. 5 hrs, one flight competency check ride FAs are not permitted to accept a scheduled duty period longer than ________ hrs in any 24 consecutive hrs. Each FA shall be relieved from all duty for at least ______ at least once during any __________. FAs must be given a rest period of at least ______ consecutive hrs. 14, 24, 7, 9 When is the FA required to complete recurrent? each calendar year (in the calendar month before or after the month in which it is required) Are the following permitted while in uniform? a.) Sitting on atlas bins Y/N b.) Wearing headsets or earphones Y/N c.) Reading while on duty (except as necessary for duty) Y/N d.) Smoking in designated areas Y/N e.) Sleeping or giving the appearance of sleeping in cabin while on duty or in view of PAX Y/N f.) Chewing Gum Y/N g.) Wearing sunglasses outside Y/N h.) Non- conservative eyewear Y/N i.) Entering a liquor store or consuming liquor Y/N a.) N b.) N c.) N d.) Y e.) N f.) N g.) Y h.) N i.) N list all required items 1. FAM (610) 2. Carry on baggage program (195) 3. exit seat program (190) 4. Flight Attendant Certification (FAA) 5. Airport ID (if applicable) & Mesa Airlines, inc. Badge 6. pen 7. passport 8. workable wrist watch 9. operable flashlight The Cabin Incident Report (CIR) must be filled out when an _____________ occurs __________________. irregularity or discrepancy, on the ground or in flight while on duty List the 3 times the FA is required to perform preflight inspection: 1.) Prior to first flight of the day 2.) anytime AC has been left unattended 3.) after FA change or AC swap List the 4 times you can be drug/alcohol tested: 1.) Random 2.) Reasonable suspicion 3.) prior to employment 4.) after any accident PAX who appear to be intoxicated are __________. Regulations require that: a.) _____________ b.) during boarding,________________ for the following indications that a PAX may appear intoxicated. If present, these indications require that ________________. This may require talking with the PAX. Not suitable for travel a.) PAX who appear to be intoxicated may not board b.) monitor PAX behavior & appearance, further assessment is necessary to determine if PAX is intoxicated. Signs of intoxication (4) 1.) smell of alcohol on breath 2.) blood shot eyes 3.) Excessive talking or mumbling 4.) inappropriate speech or laughter If any one or more of these additional symptoms or behaviors is observed, it ____________ to believe that the PAX ____________ and ______________: 1.) 2.) 3.) is reasonable, appears to be intoxicated, should not be boarded 1.) slurred speech 2.) cannot maintain balance 3.) confusion, disorientation FA must _________ the _______ of a PAX who appears to be intoxicated. The PIC will ensure the station's supervisor is notified and the PAX is __________. immediately notify, PIC, deplaned Is there an "acceptable level" of intoxication? No If the PAX appears to be "drunk but happy", are they ok to board? No FA may not serve alcohol to any person who ______________. 1.) appears to be intoxicated 2.) prisoner being escorted 3.) peace officers that are escorting a prisoner 4.) has a dangerous or deadly weapon accessible during flight what does the 3 point briefing include? how to assist, when to evacuate, where the exits are located who receives the 3 point briefing? physically challenged & special assistance pax Define Sterile Cockpit Any critical phase of flight ~ Taxi, Takeoff, landing, and anytime under 10,000 feet. When is the FA allowed to get out of the jump seat during sterile cockpit? For safety related duties no person may ____________________________________ a crew member in the performance of that crew members duties aboard an aircraft in operation. assult, threaten, interfere, intimidate Can the CA stand in for FA during boarding or deplaning? No What is the minimum number of rest hours required by FAA? ___________ May be reduced to _____ hrs if the FA is given a rest period of at least ______ hrs that will begin no later than 24 hrs after the beginning of the reduced rest period. 9, 8, 10 mesa air group, inc. operations are governed by federal aviation regulations approved by the______________ FAA During taxi, takeoff, landing,and taxi to gate FA must be in ________ with the __________ and _________ fastened except __________. What are three examples of these duties? a.) b.) c.) During takeoff and landing, they must be in their ___________. jumpseat, seatbelt, and shoulder harness, performing safety regulated duties a.) FAA - required demos b.) Attending to the needs of PAX c.) Compliance checks of seat belt fastening brace position How many flight attendants are required to be on an aircraft with 50 seats? How many flight attendants are required to be on an aircraft with 51 seats? 1, 2 According to FAR's no crew member may consume alcohol within __ hrs prior to reporting for duty Mesa, no member may consume alcohol with ____ hrs 8, 12 What does the abbreviation FRH stand for? flameless ration heater What is Mesa's policy on FRH's FRH's are not allowed on board What does the abbreviation commonly known as Hazmat stand for? Hazardous Materials How do you recognize a HazMat warning label? Diamond shaped with # in lower corner name each class and category of hazmat material: class 1: explosives class 2: gases class 3: flammable liquids class 4: flammable solids class 5: oxidizers & organic peroxides class 6: poisons class 7: radioactive class 8: corrosive class 9: misc. hazardous materials can dry ice be transported on a mesa operated flight and if so, what criteria should be met before transportation? 5.5 lbs per container in a carry-on bag that has ventilation if a FA has any questions regarding HazMat issues, where could he/she refer to it in the FAM Chapter 2 Any time a flight attendant _______ or ________ hazardous materials are being loaded onto the AC, they must ________________________. identifies, suspects, immediately notify CA so the item can be detained & situation resolved