SCAN HEALTH PLAN 2023 CERTIFICATION EXAM WITH 100% CORRECT ANSWERS

Per CMS guidelines, what document MUST be shown and explained to every prospect when conducting a sales presentation? Coordination of care form True or False. In following with our Code of Conduct, you can call SCAN's EthicsPoint Hotline: or go to to report Fraud, Waste and Abuse to SCAN. False In regards to SCAN's Code of Conduct, it's our written commitment to follow SCAN's ethical standards to: Represent SCAN honestly SCAN maintains a strict policy of non-intimidation and non-retaliation for good faith actions when reporting non-compliance. False Per CMS guidelines, what document MUST be shown and explained to every prospect when conducting a sales presentation? Benefit Highlight True or False. In general, instructing your clients to get their prescriptions at a preferred pharmacy (i.e. CVS, Walmart, Rite Aid) will save them money. False - Rite Aid is not preferred pharmacy. Who should you instruct your client to call if they are having issues with a bill they received? 1-800-MEDICARE True or False. On the SCAN Marketing Storefront, I am able to personalize enrollment forms and flyers with my name, phone number and/or picture at no cost to me. False - its not free. Whenever I have questions about SCAN Health plan, I can Review my Sales Agent Guide and Sales Tools on True or False. Now that I have completed my SCAN contract, AHIP training, certification training and exam, all I need to do is wait for my "Ready to Sell" email from SCAN Contracting to start enrolling clients on SCAN plans? False