HRTM 260 Final Exam

HRTM 260 Final Exam 4 Rs of FO Management - ANSWER->>-reservation management -rooms management -revenue management records and accounts management Minimum Length of Stay - ANSWER->>a designation that allows a reservationist to decline reservations from a guest who will not reserve the room for the minimum amount of days Advantages of precise guestroom forecast - ANSWER->>-accurate revenue estimates -better guest service -improve staffing decisions -improved budgeting abilities -lowered labor costs -lower operational efficiencies Reservation screen - ANSWER->>get guests -account number -status -balance -stay info -guest info -guarantee info -tracking -associated accounts -additional guest notes Room types - ANSWER->>Bed types -single -double -queen -king -sofa sleeper Room type -adjoining rooms -connecting rooms -beachfront/view -restricted floor -barrier free -smoking/non-smoking -suite Room Status - ANSWER->>-clean and vacant -occupied -on change -do not disturb -sleep-out -stayover -due out -check out -out of order -lock out -late check out When selecting a PMS what are the important characteristics FOMs should evaluate? - ANSWER->>-reliability...