UHC AARP Assessment 2024 Questions and Answers Already Passed
UHC AARP Assessment 2024 Questions and Answers Already Passed Which of the following is TRUE about UnitedHealthcare Medicare plans carrying the AARP name? -AARP does not endorse any UnitedHealthcare MA and PDP plans but does endorse the AARP Medicare Supplement Insurance Plans. -UnitedHealthcare is one of many insurance companies to have the AARP name on its Medicare Supplement Plans. -AARP does not endorse any UnitedHealthcare MA, PDP and Medicare Supplement plans. AARP does not endorse any UnitedHealthcare MA and PDP plans but does endorse the AARP Medicare Supplement Insurance Plans. To live up to the five Consumer Commitment Standards, agents offering AARP-branded products should help their customers feel their relationship with AARP is ____________________. -Challenging and intriguing -Effortless and inspiring -Demanding but fair -Interesting but tough Effortless and inspiring Which of the following are part of being straightforward when servicing a customer? (Select 3) -Being upfront about what information means. -Providing the right information. -Hiding product costs. -Communicating clearly to alleviate any confusion. Being upfront about what information means. Providing the right information. Communicating clearly to alleviate any confusion. Do consumers have to be an AARP member to enroll in an AARP-branded plan with UnitedHealthcare? -Yes, if the consumer is enrolling in a Medicare Supplement Plan. -Yes, if the consumer is enrolling in a Medicare Advantage or PDP. -No, the consumer does not need to be an AARP member to enroll in a Medicare Supplement Plan. Yes, if the consumer is enrolling in a Medicare Supplement Plan. Which of the following statements is FALSE? -UnitedHealthcare offers Medicare plans. -UnitedHealthcare contracts with providers. -AARP is not an insurer. -AARP sets rates for the Medicare Supplement Plans. AARP sets rates for the Medicare Supplement Plans. According to AARP, there are how many individual AARP members? -Nearly 1 million -Nearly 38 million -Nearly 107 million -Nearly 5 million Nearly 38 million Which of the following statements about AARP are TRUE? (Select 2) -AARP advocates for the 50+ population in congress for legislation to lower medical costs. -The AARP motto is to serve, not be served. -AARP does not help the 50+ population. AARP advocates for the 50+ population in congress for legislation to lower medical costs. The AARP motto is to serve, not be served. Where can agents find the Authorized to Offer Guidelines? -UnitedHealthcare Agent Toolkit -UnitedHealthcare website -Jarvis -AARP website Jarvis The value proposition for the AARP brand is seen in what kinds of benefits for the members? (Select 3) -Reputation of the AARP name. -Efforts to improve the lives of members. -Ensuring products are well below the going market rate. -Quality of products offered. Reputation of the AARP name. Efforts to improve the lives of members. Quality of products offered. Which AARP-branded Medicare products does UnitedHealthcare offer? (Select 3) -Dual Complete Plans -Prescription Drug Plans -Medicare Supplement Plans -Medicare Advantage Plans Prescription Drug Plans Medicare Supplement Plans Medicare Advantage Plans
Información del documento
- Subido en
- 14 de octubre de 2023
- Número de páginas
- 7
- Escrito en
- 2023/2024
- Tipo
- Examen
- Contiene
- Preguntas y respuestas