MGT 420 Topic 3 - Adaptive Practice

1. Question:Thebeliefthatpeopleactincertainwaysandbelieveincertainthingsasaresultoftheenvironmentinwhichtheywereraisedisanexampleofthe 2. Question:Donna and Jeff are working on a project together. Every morning, Donna starts workpromptlyandoftenworksthroughherlunchhour.ShefindsitannoyingthatJeffisoftenlate and prefers socializing with other workers to getting his work done. Which of thefollowingdoesthissituationsuggest? 3. Question:WhichofthefollowingoccupationswouldbethebestfitforJung’ssensation-typeindividual? 4. Question:Leahconstantlydoubtsherdecisionsandhercapabilitytobesuccessful.Shefeelslikesheneverdoesanythingright,evenifshehasexcellentdirectionsandampletimetocompleteherprojects.Sheconstantlydiscreditsherownideasandintelligence.Inaddition,sheisafraidtospeakupinmeetingsbecausesheisafraidothersintheroomwilllaughather.Basedonthisinformation,Leahisbestdescribedashaving_____. 5. Question:Lorainemanagesasoftwarecompanyandneedstohirethreenewemployees.Shehaslookedovertheapplicationsandfoundsevencandidatestointerview.Twoofthethreecandidateswhoaremostqualifiedfortheposition,andinterviewedthebest,haveonlyrecentlygraduatedcollege.Lorainedoesnotliketohireyoungeremployeesbecauseshefeelstheyarelessfocused,dedicated,andproductive.Afterlookingovertheapplicantresumesandinterviewnotesagain,Lorainedecidestohirethetwoyoungercandidates.WhatisLoraine’sdecisionanexampleof? 6. Question:Whichstatementwouldbesurprisingifitcamefromapersonwhohasahighinternallocusofcontrol? 7. Question:Someone with a Type B personality is likely to be impatient. 8. Question:Janismanagesateamofsixsalespeoplewhoworktogetherinpairs.Theteamhasbeentogetherforoverayear,butJanisstilldoesnotknowhowhersalespeoplesupportoneanother’sskillstomakethebestpairs.Janisshowspoor 9. Question:Brookeisareligiouswomanwhobelievesthatthebestpeopleshareherreligion.Shehastohireoneoffivecandidatesforajob.Thesecond-bestcandidatesharesherbeliefs,buttheverybestdoesnot.WhatshouldBrookedo? 10. Question:Carlagivesanassignmenttotwoemployees,BenandSarah.Benstartsontheassignmentrightaway,workingthroughlunchesforaweek,andpesteringSarahtofinishherpart.Fromthis,wecouldconcludethat 11. Question:Timisapromisingyoungemployeewhoseemstoalwaysputhimselfdown,pushingawaypraise. His boss tries to help raise Tim’s self-esteem by giving Tim work he can docompetently,andthenpraisinghimspecifically,bysayingthingssuchas“goodjob”andmoregenerallybysayingthingssuchas“IseeIcanrelyonyou.”Whatmightbetheresultoftheboss’seffort? 12. Question:Ajit has been assigned to a new project team at work. The team has been tasked withassessing the company’s customer resource management software and determiningwhichportionsneedtobeupdatedandthenmakingrecommendationsforthoseupdates. 13. Question:Otherpeopleinthecompanyviewthisprojectasbeingdoomedtofail;previousattemptsatthisassessmentandoverhaulhavebeendisastrous.Ajit,however,isconfidentthatheand the others will be successful at their task. Based on this information, Ajit is bestdescribedashaving aboutthetask. 14. Question:Anexampleofvaluecongruenceis 15. Question:Ecologicalfallacyisdefinedas 16. Question:AnexampleofHofstede’suncertaintyavoidancewouldbethewayaculture 17. Question:Whichofthefollowingcountrieswouldfeaturecompaniesthatarelikelytovaluelong-termrelationships,makedecisionscollectively,andfavorrisk-aversesituations? 18. Question:Twoindividualsgrowupindifferentculturesindifferentcountrieswithdifferenttypesofeducation.Whatcanyoupredictabouttheirvalues? 19. Question:Powerdistanceisdefinedas 20. Question:Xavierfeelsitisimportanttohaveclosefriends.Thisisanexampleof esof 21. Question:Whichofthefollowingareterminalvalues,andwhy? 22. Question:Respectingthechain-of-commandisanexampleof 23. Question:Instrumentalvaluesaredefinedas 24. Question:TheculturaltendencyofHongKongtowardunstructuredorganizationalsituationsisanexampleofHofstede’s 25. Question:Whichtermbestdescribestheinclinationtodescribeandexplainissuesandconcernsfromone’sownstandpoint? 26. Question:Amanagerwhobasesthesignificanceofaneventonadifferencewithanotherrecenteventisanexampleof 27. Question:WhichoftheseexamplesisMOSTliketheinterpretationstepoftheinformationprocessingprocess?Why? 28. Question:Mason is part of a work crew that is putting a new roof on a house. Mason has neverhelpedwithroofingprojectsbefore,sohebeginstomakealistinhisheadaboutthemajorstepsintheprocessastheprojectleadersdiscusstheplansfortheday.Masonisinthe stageoftheperceptionprocess. 29. Question:Howcouldbeingawareofattributiontheorymakeyouabettermanager? 30. Question:An individual would need to use the retrievalprocess to do research at a library in order to 31. Question:Comparestereotypesandhaloeffects. 32. Question:Cherylisforty-threeyearsoldandhasworkedforSanfrodIndustriesfortwentyyears,butshehasyettobepromotedtothemanagementpositionshewouldlike.Dominicissixty-fiveyearsoldandwasrecentlyturneddownfortheCFOpositionduetoafearthathewouldbeunabletohandlethedemandsofthejob.WhatdoCherylandDominichaveincommon? 33. Question:Comparestereotypesandhaloeffects. 34. Question:A newly graduated engineer received a bright yellow, sleek new sports car as a reward forsuccessfully finishing her degree. Previously, the individual drove what might best bedescribedasa“clunker.”Whenshedrovetheclunker,sheneveroncereceivedatrafficcitationorwasevenpulledoverbythepolice.Shehasbeendrivingthesportscarforaboutamonthandhasbeenpulledoverfourtimesbythepoliceandwasissuedawarningoneofthosetimes.Thisisanexampleof 35. Question:Edisaverycalmmanwhoalmostneverspeaksunlessheisdirectlyaddressed.Inaclasshetakes,heisperceivedaswithdrawnandunpleasant.Inthehospitalwhereheworksasadoctor,heisseenasbrilliantandrigorous.WhichofthefollowingistheMOSTimportantfactorindeterminingtheperceptionofEd? 36. Question:Whichstatementexpressesonegoalofputtingyourselfinanotherperson’sshoes? 37. Question:Inwhichofthefollowingwaysaresocialawarenessandself-awarenesssimilar? 38. Question:Two friends, Tracy and Steve, play on different teams in an intramural basketball league.Duringagame,StevetrippedTracyasTracywasdrivingtothebasket.Tracywasangrybutgotup and walked away from the incident. How can Tracy best address the situation after thegame? 39. Question:Adeskclerkinahotelhasajobthatrequires 40. Question:Whatisaffect? 41. Question:CatherinelovesTwitterandtweetsalldaylongwithhervolleyballteammates.AfterreceivingalowgradeinMr.Stefano’sbiologyclass,shetweetedarudecommentwhenshegothomeabout Mr. Stefano, who is gay. Catherine was suspended from the team under the school’sAthleteConductCode.WhatisthebestwayCatherinecouldrectifythesituation? 42. Question:Whichofthefollowingemotionalintelligencecompetenciesistheabilitytoestablishrapportwithotherstobuildgoodrelationships? 43. Question:Whichofthefollowingtraitsischaracteristicofjobsthatrequireahighdegreeofemotionallabor? 44. Question:Emotionandmood isthespilloverofouremotionsandmoodontoothers. 45. Question:Inspiringagroupofworkerstocompleteadifficultprojectunderatightdeadlinedemonstratesyourabilitytoestablish 46. Question:Whichstatementistrue? 47. Question:Amanagerwhohasgoodsocialawarenessislikelyto 48. Question:Understandinganewemployee’snervousnessisanexampleofwhichemotionalintelligencecompetency? 49. Question:Twofriends,DonnaandOlivia,playondifferentteamsinanintramuralsoftballleague.Duringagame,DonnatrippedOliviaasOliviawasrunningintothirdbase.Oliviawasangry,butgotupandwalkedawayfromtheincidentandwascalledsafebytheumpire.HowcanOliviabestaddressthesituationafterthegame? 50. Question:Kikiisinlineatthegrocerystoreandwitnessesasmallchildthrowingatempertantrumbecausehisfatherwouldnotbuyhimatoy.Kikibeginstoreprimandthefatherloudlyfornot doing a better job of controlling his son. Which emotional intelligence competencydoesKikineedtodevelop? 51. Question:Twofriends,DonnaandOlivia,playondifferentteamsinanintramuralsoftballleague.Duringagame,DonnatrippedOliviaasOliviawasrunningintothirdbase.Oliviawasangry,butgotupandwalkedawayfromtheincidentandwascalledsafebytheumpire.HowcanOliviabestaddressthesituationafterthegame? 52. Question:Comparedwithaculturewithrestrictivedisplayrules,aculturewithpermissivedisplayrulesis 53. Question:Lexie’smotherissick,andnooneelseinLexie’sfamilycantakecareofher.Lexieendsupworkingmostlyhalf-daysasaresult,andshecannotaffordtotakeshort-termleave.Lexie’smanager,Al,expectshertomakeupsomeofthetimetomeetadeadlineintwodays.WhatcanAldotoinfluenceLexietomeetthisdeadline? 54. Question:Traceyteachesaclassroomoffifteen8-year-olds.Oneofherstudentsisoftendisruptivein class and frequently blurts out the first thing that comes to his mind, which tends tohurtthefeelingsofhispeers.WhenTraceymeetswithhisparentsduringparent-teacherconferences,shetellsthemthatsomethingshewantstoworkonwiththeirchildis/arehis 55. Question:Whichofthefollowingmoodswouldbeexpectedtospreadthroughanorganizationmostquickly,andwhy? 56. Question:Whichofthefollowingemotionalintelligencecompetencieshastodowiththeabilitytoempathizeandunderstandtheemotionsofothers? 57. Question:Ofthefollowingjobs,whichwouldmostlikelyinvolvethehighestdegreeofemotionallabor? 58. Question:Whichofthefollowingmakeup“mood”?Selectallthatapply. 59. Question:Whichofthefollowingpositionswouldbethebestfitforanemployeewhoisaccustomedtoaculturewithrestrictivedisplayrulesandisuncomfortablewithemotionaldissonance?(Assumetheemployeeisequallyqualifiedforeachposition.) 60. Question:Inwhichofthefollowingwaysaresocialawarenessandself-awarenesssimilar? 61. Question:GeorgeandBettyhavebothbeenrecentlytransferredtothehomeoffice,wheredisplaysof emotion are restricted. Display rules were the same in George’s old office but weremorepermissivewhereBettyworked. 62. Question:Whichofthefollowingstatementsismostlikely? 63. Question:Ifyouhaveagooddegreeofself-awareness,youshouldbeabletorecognizewhenyouarefrustrated with a situation and to talk with others about it constructively.If you have agooddegreeofself-awareness,youshouldbeabletorecognizewhenyouarefrustratedwithasituationandtotalkwithothersaboutitconstructively. 64. Question:Sarah’s dream job is to work for Walt Disney World. She has applied 10 times and hasneverreceivedaninterview.Sheputsinherapplicationforan11thtimehopingshewillgetthejob.Sarah 65. Question:Whichismostlikeabonus,andwhy? 66. Question:Whatisthemeaningof“meritpay”? 67. Question:Whatistherelationshipbetweenbonusesandsalaries? 68. Question:Inwhichsituationisthefrustration-regressionprincipleMOSTlikelytocomeintoplay? 69. Question:Jeremyworkedverylittlethelastfewweeks,sohewasnotpaidmuchonFriday.Thisweekandnexthewillbeworkingalot,sotwoFridaysfromnow,hewillbepaidalot.Jeremyiscompensatedaccordingtoaperformance 70. Question:Khadijahgraduatedfromcollegelastyearwithamajorinchildhoodeducation.Shehadtochoosebetweentwojobsthatshewasoffered:managerinaconveniencestorethatpays$32,000ayear,orteacher’saideinanelementaryschoolthatpays$24,000ayear.Shedecidedtotaketheteacher’saidejob,despitethereducedpay.WhydothinkKhadijahchosethelesser-payingposition? 71. Question:Brunohasawifeandthreechildren.Hisfamilyisbarelymakingendsmeet,sowhenhisbossoffershimextraassignmentsthatwillgivehimovertime,Brunoacceptsbecausehewillbepaidtwicetheamountofhiscurrentwageforthoseextrahours.Brunoisdisplaying 72. Question:Natashareceivedapromotiontodivisiondirectorofherorganization,whichhasbeenhergoalsinceshestartedworkingatHighlandsInc.AccordingtoMaslow’stheory,whatwillNatashabelikelytodonext? 73. Question:Relatednessneedsaredefinedas 74. Question:Mickstartedajobinafieldforwhichhehastheskills,butthecompanyoffersnoflexibilityinschedule,doesnotpayaswellashehadhoped,anddoesnotoffermuchvacationtime.Hefindstheworksatisfying,buthefeelsconfined.WhatistheproblemMickisfindingathisnewjob? 75. Question:Howdoesthefrustration-regressionprincipleworkforpeoplewhohavehighgrowthneeds? 76. Question:Amoviestudiowasjusthacked,andoneoftheitemsleakedwasthepaytableforallemployees.Amaleexecutiveearnsasalarytwiceasmuchasthefemaleexecutive,andtheyhavethesamejobtitle.Whichtheorydoesthisscenarioillustrate? 77. Question:Maslow’shierarchyofneedstheoryandAlderfer’sERGtheorysharesomecommonelements.However,therearekeydifferences.Oneofthedifferencesisthat 78. Question:George’sbosshasaskedhimtoprovidesuggestionsformoreefficientlymovingtheflowofinformationfromonedepartmenttothenext.George’sbossbelieveshewillcomeupwithhelpfulsuggestionsbecauseGeorgehasahighneedfor 79. Question:Loishastakenovermanagingagroupofemployeeswhoseemtolackconfidenceintheirabilities. The manager who preceded Lois repeatedly yelled at employees for beingincompetentuntilhewasfired.HowcanLoisnurturethesediscouragedemployees’self-efficacy? 80. Question:Whatistheroleofgoal-settingtheoryinexplainingmotivation? 81. Question:FerencstartedatMaceCorpattheentrylevelandisnowamanager.Overtheyears,hehasheardpeoplegrumbleabouttheircompensation,andnowthathehasasayinallottingpay,hewantstobetransparentabouthowbonusesaredecided.WhatcanFerencdotolessenperceptionsofunder-rewardinequityamonghissubordinates? 82. Question:Whichpolicybuildsonanemployee’sdrivetoacquire? 83. Question:Khadijaismanagingadifficultprojectwithstrictmonthlydeadlinesforthenext10months.Howcanshemaximizetheperformanceofherteamtomeetthesemonthlydeadlines? 84. Question:Whichofthefollowingbestportraystheideaofenactive 85. Question:Manycompanieshaveprogramsandbenefitsdesignedtohelpsatisfyemployeeneedsbeyond a living wage. What might a company do to further an employee’s sense ofesteem? 86. Question:Aspartoftheirtraining,medicalinternswatchotherphysiciansperformsurgery.Whatkindofself-efficacytoolisthis? 87. Question:WhichmanagerwouldbeconsideredtomaximizeexpectancytheMOST? 88. Question:Whatisanexampleofnegativereinforcement? 89. Question:Instrumentalitydependson ,whilevalencedependson . 90. Question:Quentin’s company is approaching the end of the quarter, and he has two weeks tocompletethebudgetprojectionsforhisdepartment.Hetellshisbossthathe’ssurehe’llbeabletogetthebudgetsdoneinjustaweek.Thisisanexampleof 91. Question:Jackie’steamcompletedaprojectthatwascomplexandtime-consuming.Ernestemergedasastarperformerontheproject,andJackiehasdecidedtogivehimthelargestbonusofalltheteammembersforexceedingexpectations.WhatisJackiedoingbygivingErnestthelargestbonus? 92. Question:Chooseyouranswerhere 93. Question:Which of the following is a process theory? 94. Question:Whichofthefollowingwouldconflictwiththelawofeffect? 95. Question:Aloanspecialistatabankhasapprovedseveralloansforlargeamountsofmoneythatshould not have been approved according to bank guidelines. How should the vicepresidentofthebankaddresstheloanspecialist’smistakesusingpunishment? 96. Question:Onecharacteristicofgoalsthatmotivateemployeessuccessfullyisthattheyare 97. Question:SidleySnowplowsissponsoringacontestinwhichemployeeswillattempttogeneratenew sales leads. Greg and Alison, two Sidley employees, are both participating in thecontest.Theannouncedprizeisafreedinnerfortwo.GregoverhearsanHRmanagerexplaining that the dinner will be part of a surprise, all-expense-paid trip to Australiaawardedtotheemployeewhogeneratesthemostleads.Noneoftheotherparticipatingemployees know about the surprise award. Will Greg or Allison be more motivated tobringinleads? 98. Question:When should a manager apply operant conditioning? 99. Question:Anemployeehasmisplacedfilesthathavenowsetbackanimportantproject.Inpunishingtheemployee,whatshouldmanagementdo? 100. Question:Equitytheoryisbestexemplifiedbywhichofthefollowing?