WGU C208 Change Management and Innovation

Subculture A group of people with a culture which is different from the larger culture to which they belong. Change Curve Model A change process model that explores how individuals manage personal change. Leadership The process by which one person influences the thoughts, attitudes, and behaviors of others. Organizational change The act or fact of making an organization something different from what it is or from what it would be if left alone. Paradigm A theory or model about how something should be done, made, or conceived. Bridges' Transitional Model A change process model with three stages: Ending, Losing, and Letting Go; The Neutral Zone; and New Beginning. First, Second, and Third Order Change Model A change process model that explores different orders of change: First - conformative, Second - reformative, and Third - transformative. Creativity The generation of new ideas by individuals and teams. Innovation The process by which an organization generates new ideas and converts them into new products, business practices, and strategies that create value. Cultural norms A culture's expectation of its members' behavior in any given situation. Cultural Web Model An organizational culture model that reviews six cultural elements: stories, rituals and routines, symbols, organizational structure, control systems, and power structure. Organizational behavior The study of how people, individuals, and groups act in organizations and how organizations can be made more effective. Organizational culture The basic tacit assumptions about how the world is and ought to be that a group of people share and that determines their perceptions, thoughts, feelings, and their overt behavior. Organizational Cultural Assessment Model A model that categorizes an organization as having one of four types of culture: Clan, Adhocracy, Market, or Hierarchy. Change management The process of managing change in an organization. Revolutionary change A type of change that challenges the established order in fundamental ways. Diffusion of Innovation Theory A model developed by Everett Rogers that seeks to analyze why and how innovations gain popularity. Descriptive change models A category of change models used for trying to understand what is going on in an organization. Schema An organized pattern of thought or behavior. Crisis change A type of change triggered by a crisis. Kotter's Process for Change A change model that begins with establishing urgency and that emphasizes communication and coalition-building. Anticipatory change A type of change that can be recognized in advance. Trigger event An occurrence that itself results in the risk event happening. Lewin's Model of Change A descriptive change model based on three steps: "unfreezing," "changing" and "refreezing." Evolutionary change A type of change that occurs incrementally. Contingency planning Planning for the response to situations that may occur such as emergencies or setbacks. Christensen's Disruptive Innovation Model A model that looks at the impact on organizations and industries of disruptive technological innovation. Reactive change A type of change triggered by external factors. Change agent One who initiates a change effort. Prescriptive change models A category of change models used for developing a step-by-step process for change. new venture team A unit that is separate from the main organization enterprise and is tasked with developing and executing a significant innovation. idea orchestrator An individual who recognizes value of idea/innovation and manages it through the organization's political process.