3CX Academy, Intermediate Certification | 60 Questions with 100% Correct Answers Rated A+ 2023/2024

User A from group A has "Show presence to group members" and "Can See group members" checked, User B from group B has the same. Can they see each others presences? - Correct Answer No Certificates in PFX format are single files containing the certificate and the private key. - Correct Answer True Is there a way to add a company phonebook contact from the 3CX client - Correct Answer Yes You are using "Prioritized Hunt" as your "Ring Strategy" in Ring Groups. Three extensions are added as members of this Ring Group (in order A, B, and C). Let's assume that extension B is engaged in a call. Extension A and C are available. A new call comes into this Ring Group. If extension A does not answer the call after the configured "Ring Time" the call will be forwarded to the "Destination if no answer" - Correct Answer False The way the Digital Receptionist destination is chosen, is controlled by the DTMF tone it receives. - Correct Answer True In general, calls from a Queue to an IP phone will never leave a missed call notification. - Correct Answer True On an existing 3CX installation, if you want to change the public FQDN but keep the same license key, you must take a backup with all options except "Include License Key & FQDN," release the FQDN from the license key, reinstall 3CX, restore the backup and enter the new FQDN with the old license key. - Correct Answer True When custom prompts are used during the announcement of the Digital Receptionist, the prompt must be in the format: MP3, encoded in PCM, 8 kHz, 16 bit, mono. - Correct Answer False Can a range of dates be defined as a Holiday? - Correct Answer Yes All extensions are added to the "DEFAULT" group (which can be renamed) upon creation. - Correct Answer True STUN is a method enabling deskphones to discover their public IP address and port mapping of their internal SIP port. - Correct Answer True In order to upgrade from V14 latest Service Pack to V15, the correct procedure is: Full Backup of V14 - Uninstall V14 - Install V15 - during the installation restore V14 backup - finish the V15 installation. - Correct Answer True