CTS - CRM-ADM- Fixed Wing, Top Exam Questions and answers, 100% Accurate. Graded A+

CTS - CRM-ADM- Fixed Wing, Top Exam Questions and answers, 100% Accurate. Graded A+ Which of the following pilots is effectively maintaining situational awareness? - -David understands the overview of the total flight operation and all its factors equally. Which of the following people can exercise the final authority and responsibility for the operation and safety of the flight? - -Pilot-in-Command. The PIC may deviate from a regulation in an emergency situation: - -Only to the extent required to meet that emergency. Part of the PIC's responsibilities to the crew would be: - -Communicate intentions and bottom lines to crew. Regarding CRM, which of the following describes one element of the authority of the PIC? - -Prioritizing duties and distributing workload. One necessary element of CRM is situational awareness. The PIC has a responsibility to promote a situationally aware crew and can do so most effectively through: - -Enforcing standardization, policies, and procedures. After a flight where problems were encountered, how should the PIC handle those problems during debriefing? - -Review all expectations and actions of the crew during the event, good and bad. Ideally, the PIC will exercise appropriate authority by: - -Balancing assertiveness and crewmember participation. The difference between leadership and authority is that: - -Leadership involves teamwork and is acquired; authority involves power and is assigned. Whose responsibility is it to set the tone of the flight from the outset? - -The Pilot-in-Command. Which of the following pilots is giving an effective briefing? - -Joe briefs on each item separately, asking for questions or comments after each item. Which of the following items should be addressed in a crew briefing? - -Expectations for handling deviations from SOPs. Which crewmember is demonstrating good communication for flight operations? - -Beth questions the actions of the PIC when she believes they do not follow SOP. Kara noticed Ben making a minor mistake when performing an SOP during a critical phase of flight. The mistake did not affect the safety of the flight. When should she bring it up to him? - -During a period of low workload. "Bottom lines" are important: - -For safety and correct following of SOPs. Cabin crew not being ready for an imminent takeoff or landing can be a serious problem, causing injuries or accidents. What is the best remedy against this? - -Have a cabin crewmember inform the captain when the cabin is secured. If turbulence is anticipated during the flight, a member of the flight crew should inform any cabin crew or flight attendants: - -Prior to the flight. Which of the following is a part of assertive behavior? - -Inquiry. If you have given instructions to a crewmember, which of the following would constitute feedback on the part of the crewmember? - -All of the answers are correct. True or false: Social verbal communication is useful in the context of an aircraft flight crew. - -True -- it serves to build teamwork and community. Making assumptions to fill in information gaps can be a dangerous practice. How can such problems be prevented? - -The recipient of the message should provide proper feedback. True or false: You can communicate messages without being aware of it. - -True. Body language, among other things, can send messages without the user realizing it. For most companies flight crews are rarely the same individuals every time. To build teams, then, it is recommended that: - -Company-wide CRM training show what behaviors are expected. A young, inexperienced pilot thinks that something the PIC is doing may be against SOPs, but isn't certain. What should he do? - -Speak up anyway. Communication should always be encouraged to facilitate understanding. Increased teamwork results in: - -Increased safety and efficiency. True or false? Only the PIC exhibits leadership. - -False. Anyone on the flightcrew can display leadership, but the PIC has authority. Objectives and roles of team members should be determined: - -And agreed upon by everyone. Successful teamwork is achieved if: - -The output of the team is greater than the sum of each crewmember's work in isolation. The emotional climate of a particular flight is positive and comfortable until Susanne shows up. Susanne has had some family problems recently and is experiencing emotional stress. She does her job competently, but her verbal responses are minimal and her mood and tone are negative. What is the best course of action to take here? - -Take a little extra time to talk to Susanne. Though you cannot solve her problems, you can