Organizational Behavior, Version 1.1
Bauer & Erdogan
FWK Test Item File
Chapter 7
TRUE/FALSE
1. There are a variety of ways to lessen stress in the workplace.
(True)
2. Stress, or the body’s response to a change that requires a physical, mental or
emotional response, is always bad for the individual.
(False)
3. Eighty percent of all American workers report they feel workplace stress at least
some of the time.
(True)
4. The amygdala section of the brain is responsible for stimulating fear responses.
(True)
5. The human brain responds to outside threats to individual safety with a “fight or
flight” message.
(True)
,6. The General Adaptation Syndrome looks at how events on the job cause
different kinds of people to feel different kinds of emotions.
(False)
7. In the resistance phase of stress, an outside stressor jolts an individual insisting
that something must be done.
(False)
8. John’s company downsized, and John is now performing his own job plus most
of his former coworker Sidney’s job. John is now experiencing role ambiguity.
(False)
9. Role conflict is a result of contradictory demands at work.
(True)
10. Role conflict is the strongest predictor of poor performance on the job.
(False)
11. Information overload negatively impacts employee efficiency and creativity.
(True)
12. A Health magazine survey indicates that the most stressful job in 2008 was that
of police officer.
(False)
13. Overall, work-family conflict is more problematic for men than women.
(False)
,14. On the Holmes-Rahe scale, the most stressful life event is the death of a spouse.
(True)
15. Eustress is “good” stress.
(True)
16. Downsizing or the expectation of downsizing is related to greater absence in the
workforce.
(True)
17. The outcomes of stress are only psychological in their orientation.
(False)
18. Blemishes and other skin problems can be outward manifestations of stress.
(True)
19. The link between stress and heart disease has been proven by the American
Heart Association to be strong.
(False)
20. Persistent stress has the potential to place vulnerable individuals at an increased
risk for depression.
(True)
21. Research shows that excessive stress is related to higher turnover and lower job
performance.
(True)
, 22. Marissa is generally a few minutes late for class. She feels that “class will be
there, why rush?” Marissa always thinks through how to address problems that
arise for her rather than responding first and thinking later. Marissa has a Type A
personality.
(False)
23. Men rely upon stronger social networks to address stressful situations, so men
are more likely to be depressed than women.
(False)
24. The old adage “Have a good cry” is great advice to deal with stress that has built
up in an individual.
(False)
25. The “Corporate Athlete” approach to dealing with stress is a reactive approach.
(False)
26. Flow is the state of consciousness where individuals are totally absorbed in an
activity.
(True)
27. Fish contains dopamine, which can increase a person’s brain functions and thus
produce feelings of alertness.
(True)
28. Physically active work breaks lead to reduced mental concentration levels and
increased mental fatigue.
(False)
29. Most American adults get the appropriate amount of sleep each night.
Bauer & Erdogan
FWK Test Item File
Chapter 7
TRUE/FALSE
1. There are a variety of ways to lessen stress in the workplace.
(True)
2. Stress, or the body’s response to a change that requires a physical, mental or
emotional response, is always bad for the individual.
(False)
3. Eighty percent of all American workers report they feel workplace stress at least
some of the time.
(True)
4. The amygdala section of the brain is responsible for stimulating fear responses.
(True)
5. The human brain responds to outside threats to individual safety with a “fight or
flight” message.
(True)
,6. The General Adaptation Syndrome looks at how events on the job cause
different kinds of people to feel different kinds of emotions.
(False)
7. In the resistance phase of stress, an outside stressor jolts an individual insisting
that something must be done.
(False)
8. John’s company downsized, and John is now performing his own job plus most
of his former coworker Sidney’s job. John is now experiencing role ambiguity.
(False)
9. Role conflict is a result of contradictory demands at work.
(True)
10. Role conflict is the strongest predictor of poor performance on the job.
(False)
11. Information overload negatively impacts employee efficiency and creativity.
(True)
12. A Health magazine survey indicates that the most stressful job in 2008 was that
of police officer.
(False)
13. Overall, work-family conflict is more problematic for men than women.
(False)
,14. On the Holmes-Rahe scale, the most stressful life event is the death of a spouse.
(True)
15. Eustress is “good” stress.
(True)
16. Downsizing or the expectation of downsizing is related to greater absence in the
workforce.
(True)
17. The outcomes of stress are only psychological in their orientation.
(False)
18. Blemishes and other skin problems can be outward manifestations of stress.
(True)
19. The link between stress and heart disease has been proven by the American
Heart Association to be strong.
(False)
20. Persistent stress has the potential to place vulnerable individuals at an increased
risk for depression.
(True)
21. Research shows that excessive stress is related to higher turnover and lower job
performance.
(True)
, 22. Marissa is generally a few minutes late for class. She feels that “class will be
there, why rush?” Marissa always thinks through how to address problems that
arise for her rather than responding first and thinking later. Marissa has a Type A
personality.
(False)
23. Men rely upon stronger social networks to address stressful situations, so men
are more likely to be depressed than women.
(False)
24. The old adage “Have a good cry” is great advice to deal with stress that has built
up in an individual.
(False)
25. The “Corporate Athlete” approach to dealing with stress is a reactive approach.
(False)
26. Flow is the state of consciousness where individuals are totally absorbed in an
activity.
(True)
27. Fish contains dopamine, which can increase a person’s brain functions and thus
produce feelings of alertness.
(True)
28. Physically active work breaks lead to reduced mental concentration levels and
increased mental fatigue.
(False)
29. Most American adults get the appropriate amount of sleep each night.
