2023 AARP Assessment with Complete Solutions

Which of the following is NOT true about UnitedHealthcare Medicare plans carrying the AARP name - ANSWER-AARP endorses UnitedHealthcare MA, PDP and Medicare Supplement plans. AARP expects agents offering AARP-branded products to demonstrate five key behaviors when interacting with customers. AARP wants customers we work with to feel their relationship with AARP is _____________ - ANSWER-Effortless and inspiring Which of the following are part of being straightforward when servicing a customer? (Select 3) - ANSWER-Being upfront about what information means. Communicating clearly to alleviate any confusion. Providing the right information. Do consumers have to be an AARP member to enroll in an AARP-branded plan with UnitedHealthcare? - ANSWER-Yes, if the consumer is enrolling in a Medicare Supplement Plan. How many status levels are in the Authorized to Offer Program? - ANSWER-2 According to AARP, there are how many individual AARP members? - ANSWER-Nearly 37 million Which of the following statements about AARP are TRUE? (Select 2) - ANSWER-The AARP motto is to serve, not be served. AARP advocates for the 50+ p