BCOMM Test Bank FINAL EXAM 2023 with answers

The "information technology paradox" refers to a. widespread confusion over how to utilize email and IM. b. the idea that technology has cut down interpersonal communication in business. c. the idea that information tools (such as email) can waste as much time as they save. d. None of these. - c Most organizations that embrace the 2.0 approach to business communication will still follow a more traditional approach for some communications (such as strategic plans and policy documents). Select one: True False - True In the first step of the communication process, the sender Select one: a. decides what to say. b. chooses a communication channel. c. has an idea. d. chooses a communication medium. - c Among other factors, the globalization of business has decreased the demand for skilled communicators. Select one: True False - False