SHRM-CP Post Test Practice Questions and Answers 2023, Graded A+

SHRM-CP Post Test Practice Questions and Answers 2023, Graded A+ What activity is prohibited by the National Labor Relations Act (NLRA)? Employer domination of unions A consultant reports that a company can increase revenue by following a quality-oriented strategy. What would be a good first step towards implementing this strategy? Gain management commitment to necessary investments and changes What is the relationship between diversity and inclusion? Inclusion enables an organization to leverage the strategic value of diversity A university is beginning its budget planning process. Due to cutbacks in state aid, every department must cut its budget by 3%. What is this budgeting method called? Formula budgeting Your organization needs to integrate functions and data for customer relationship management, manufacturing resource planning, finance, supply chain, and human resources. What type of technology would you implement? Enterprise resource planning (ERP) A company is experiencing problems with back orders despite the fact that it has moved to larger facilities and doubled its workforce. Customers are dissatisfied with slow shipments and shipping errors. Which phase of its life cycle is the company experiencing? Growth HR is seen by other functions in an organization as a cost center that does not generate revenue. How could the HR leader best address this perception? Demonstrate the strategic value of HR services, such as efficient recruiting, to the organization What current globalization force affects workplace diversity, and what is its effect? The "demographic dichotomy" has brought new attention to generational diversity. An organization has experienced rapid growth, outpacing its ability to respond quickly to competitive threats. Which form of restructuring will offer the best opportunity to minimize response times? Redistribution of decision=making authority What is a potential challenge in trying to build a strong global employment brand? Different value that countries and cultures may place on different things What budgeting method is based on how much it costs to perform different enterprise activities and allocates funding according to the strategic significance of the activities? Activity-based Under Title VII, what is the term for a hiring practice that has an adverse impact on a class of people but is defensible as job-related? Work-related requirement Why are efficiencies offered by technological advancements predicted to result in HR becoming smaller? Consumer-like applications will allow line managers to handle many HR processes What task must be accomplished before identifying and analyzing risks? Understanding the organization's risk appetite How does HR make sure that organizational effectiveness and development (OED) interventions deliver value? Intervention objectives link outcomes to organizational goals. How would you characterize culture? It is a shared system of values, beliefs, and attitudes What is the most complete definition of the term "duty of care"? An employer takes all steps reasonably possible to ensure employee health and safety What is the best reason to use social media channels for corporate communication? They provide instantaneous feedback to leaders about employee responses. What is the most desired outcome of an HR audit? Action plan to address under performing areas The retention threshold for new hires indicates that 35% of the employees tend to quit during the first 90 days. What HR practice could improve the organization's on boarding program and reduce voluntary turnover? Conduct in-depth exit interviews to determine the cause What is a key reason why many diversity initiatives fail to achieve intended workplace changes? Mandating management training When an organization prides itself on a strong corporate social responsibility identity, what is it likely to see as a primary area of responsibility? Its stakeholders A supervisor conducts an investigatory meeting to obtain information that could be the basis for a disciplinary action. According to the Weingarten case, who may union employees have attend the investigatory meeting? Union representative What global trend has been marked by increases in both foreign direct investments (FDIs) and reverse innovations? Shift in influence from developed to emerging economies What is the most effective method to achieve an employee-friendly, nonunionized workplace? Creating two-way feedback mechanisms What type of learning activity would most appeal to a kinesthetic learner? Putting together a group presentation What is the term for the system of rules and processes an organization puts in place to ensure adherence to laws, rules, ethical norms, and environmental and social codes of conduct? Governance An employee files a grievance with the immediate supervisor claiming that a contract violation has occurred. The union steward agrees. What is the next step in the process? A department head and higher-level union official discuss the grievance. Which motivational theory emphasizes the importance of autonomy, competency, and relatedness? Self-determination An organization's work is divided according to a linear process. What organizational structure does this best describe? Functional organization An organization uses information provided by experts to predict future industry trends. What is the name for the form of judgmental forecasting in which experts take turns presenting their assumptions and refining a composite answer but never meet face to face? Delphi Technique What is the greatest benefit of Internet recruiting in a global environment? Increases the volume of applicants for positions under tight time frames An objective in broadbanding is to support the de-layering efforts of an organization In what type of undesirable engagement do employees appear engaged, for example, by working longer hours and even responding as such in engagement surveys, but do not actually feel or think in an engaged way? Transactional engagement What can we learn from observing how organizations manage change? The way the organization responds to change is a good predictor of success Which judgmental forecasting method requires a face-to-face meeting? Nominal group technique What is an example of a risk management strategy that uses mitigation? Workers operating dangerous machinery cannot exceed a set shift length What is the most distinctive feature of constructive discipline? Opportunity for employees to correct their behavior Which function has the most effective intelligence about and highest awareness of customers, market needs, and competitive threats? Marketing and sales Gaps between actual and desired performance are best identified in which phase of the ADDIE process? Assessment An organization seeks ways of increasing initiative at all levels. What type of intervention could help to address this engagement issue? Structural What is the purpose of "sensing meetings" in the organizational effectiveness and development process? Sustaining change Which of the following is considered a key aspect of the assessment and selection step in the global assignment process? Involvement of the right people A software company makes applications for small businesses and start-ups. As part of its corporate social responsibility (CSR) program, it has set up a community center where its employees are given paid time off to volunteer time and expertise to run a course designed by the company's HR function to help low-income people build their own small businesses. What term best describes this type of employee volunteer effort? Employer-planned volunteering What would be considered an employer unfair labor practice? Refusing to bargain with a legally recognized union What is a risk control? Measure taken to manage a risk's occurrence or impact In an organizational change initiative, which action best illustrates HR's strategic role? Influencing and affecting management's view of organizational change What type of job design strategy increases the variety of responsibilities but requires the same skill level? Job enlargement Under what conditions is an ILO Convention legally binding? Once it has been ratified by a country