ITIL Foundation questions with correct answers
ITIL stands for ________________________________ - Answer IT Infrastructure Library Four Benefits of ITSM - Answer Non-Proprietary Non-Perscriptive Good Practices Best Practices Five Types of ITIL Certifications - Answer Foundation Practitioner Intermediate Expert Master Three Features of A Service - Answer Achieves Customer Outcomes Reduce Cost Reduce Risk _____________ is the value offered by a service. Improves performance and constraint on performance - Answer Utility ____________ is the fit for use, assurance, and guarantee of a service - Answer Warranty Four Characteristics of Warranty - Answer Availability
Escuela, estudio y materia
- Institución
- ITIL - IT Infrastructure Library Certified
- Grado
- ITIL - IT Infrastructure Library Certified
Información del documento
- Subido en
- 19 de junio de 2023
- Número de páginas
- 6
- Escrito en
- 2022/2023
- Tipo
- Examen
- Contiene
- Preguntas y respuestas
Temas
-
itil foundation questions with correct answers
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