TXRH SERVER TEST EXAM 2023 WITH 100% CORRECT ANSWERS

What is the texas roadhouse story? Hand-cut steaks, fall off the bone ribs, fresh baked bread, made from scratch side items and dressings, ice cold beer, and legendary margaritas What is the first time guest program? Identifying and WOWing a guest who has never eaten at a Roadhouse Items that create the proper TXRH uniform (7) Black/brown belt Black Texas Roadhouse t shirt Maroon apron (no stains) Name tag Slip resistant black/brown No-fray dark blue jeans Hair (off face & neck) Define the term "86" An item is no longer available Define the term "in the weeds" Someone is behind in their job duties and needs help A person who takes food or drinks to a table is called a_____ Runner What is service with heart? (4) Ensuring a guests experience is legendary Making the guests day Doing more than is expected by the guest Service that is friendly and fun What are examples of "full hands in, full hands out"? Bringing entrees, appetizers, and salads to the table Taking all dirty dishes and glasses back to the dish area Define the term "flagging" Placing a bev nap in front of a guest to signify they have been greeted Who is responsible to clean table tents and underneath the tables throughout the night? Servers & SA's Who is responsible for cleaning and stocking the server alley? Servers Why is pre-bussing important? Helps with faster table turns It gives the guest more room to enjoy their dining experience It reduces SA trips to and from the kitchen What are the main categories of salesmanship? Suggestive selling, upselling, and sharing