NHA Phlebotomy STUDY GUIDE

Role Of The Phlebotomist - Answer- -Collect routine capillary and venous specimens for testing as requested -Prepare specimen for transport, ensuring its stability -Transport specimen to the laboratory - Promote good public relations with hospital staff and patients -Comply with new and revised procedures as described in he procedure manual -Assist in collecting and documenting monthly workload and recording data -Maintain safe working conditions -Perform laboratory computer operations -Participate in continuing education programs -Perform other tasks assigned by supervisory personnel Phlebotomist - Answer- Is a member of a service-oriented industry that requires professional behavior at all times. Professsionalism - Answer- Is an attitude and a set of personal characteristics needed to succeed in this field. Characteristics Imperative to a Phlebotomist - Answer- -Dependability -Honest -Integrity -Empathy and Compassion -Professional Appearance -Interpersonal Skills Ethical Behavior - Answer- Entails conforming to a standard of right and wrong to avoid harming the patient in any way. Code of Ethics - Answer- Standards of right and wrong. Physician Office Laboratories - Answer- Can range from simple screening tests done in a single practice office or specialized testing done in large group practices. Reference Laboratories - Answer- These large independent laboratories perform routine and highly specialized tests that cannot be done in smaller ones. The phlebotomist may do either on-site or off-site collections. Medical Facilities the Phlebotomist May Find Work - Answer- -Physician Officer Laboratories -Reference Laboratories -Urgent Care Centers -Nursing Home Facilities -Wellness Clinics