Apple Device Support Certification questions with correct answers

Forgetting passcode - Answer Make sure to have supplies (chord and itunes),Turn off phone (unplug from computer after recovery and backup), Put phone into recovery mode (hold the recovery button: iPhone 8 and later: power button, iPhone 7 and 7 plus: volume down button, iPhone SE first gen and earlier: home button, then plug in phone to laptop, make sure to not get passcode screen), Restore iPhone (locate phone in finder, choose restore as an option, reboot iphone), Disconnect iPhone once complete and go through set up How to Set Up Find My - Answer Open settings, Tap your name and tap find my, If you want your family and friends to know location, turn on Share my Location, Tap find my (device name), then turn on find my (device name), To see device when offline, turn on find Find my network, To have the location of your device sent to Apple when the battery is low, turn on Send Last Location. If you want to be able to find your lost device on a map, make sure that Location Services is turned on. To do this, go to Settings Privacy Location Services, and turn on Location Services. If device is charging slowly or won't charge - Answer check charging cable for damage, check for firm connections, try a different outlet, remove any debris from charging port, let your device charge for half an hour, if device is still unresponsive; restart device, (iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.) let device charge for another half hour, if still unresponsive contact Apple Support