PGA PGM Level 3 - Player Development - Study Latest Updates

PGA PGM Level 3 - Player Development - Study 1. The head professional created a player development program designed for 12 women new to the game. After the first session she noticed that the participants had a wide range of varying skills and individual needs. What would be the best course of action in response to this situation? Adjust the planned activities 2. What should always be in play when promoting a facility's player development program? Features and benefits 3. What is the purpose of program objectives? Clarify what the facility intends to accomplish 4. A new development program for seniors features a group short game lesson followed by a pitch, chip, and putting contest. What is missing from this program? Tour of the facility 5. What does Play Golf America offer facilities as a means to attract new, former golfers, and occasional golfers? Facility's web page to promote programs and events (Marketing) 6. Which can reasonably be anticipated as a result of creating business plan? Spells out clear goals for the teaching program that are consistent with the mission of the facility as a whole 7. In spite of ABC golf clubs first class driving range, Judy chose not to return to the facility because of her experience with her instructor. According to the customer relations model, what is the correct way to classify the problem? Staffing 8. Which is likely to be the best way for a PGA professional to promote herself? Internet/website or getting staff on board 9. The assistant golf pro has been asked to devise a plan to promote the facility's teaching business to the seniors segment of the facility's customer base. What promotional consideration should be incorporated? Helping teachers understand the buy in motivation of this golfer segment 10. By law, which statement concerning employment of independent teaching contractors is correct? Facilities must give up control over how an independent contractor teaches 11. Why do most facilities require that all lesson income goes through POS? Record keeping can affect profitability, protect against liability, and provide a basis for good customer relations 12. Which strategy to attract more players is supported by research on the amount? Golf 2.0 highlight value of golf, education, & training 13. What should always be in play when promoting a facilities player development An involvement of current participants 14. Assistant professional Ellen Jackson is developing a proposal for a free junior clinic. What can Ellen reasonably expect as a result (Increase in shop sales, More rounds, More membership) More rounds 15. Comparing estimates of anticipated expenses, to anticipated revenue is how a player development program is budgeted (t/f) True 16. What is the ultimate goal of player development programs Keep people involved in the game 17. What is the intent behind the "tee it forward" initiative Play the course at the same relative distance as the tour professionals (pg 15) 18. What must PGA golf professionals do to effectively conduct the evaluation phase Gathering relevant information 19. Which PGA plan offers ten growth strategies for retaining and strengthening the golfing core Golf 2.0 20. What term is defined as enabling people to make decisions and take responsibilities for functions under their control Empowering 21. At which facility type is it most advisable to have promotions immediately Resort 22. Testing assumptions using different scenarios is involved in which phase of the PGA business planning model Preparing financial forecasts and budgeting 23. What is the purpose of program objectives State intended accomplishments 24. The head professional created a player development program designed for 12 women. He quickly realized that they were at different skill levels, how should he proceed Adapt their lesson approaches 25. Across the board, roughly what percentages of golfers participate in instruction annually 15% 26. What statement accurately describes the latent demand for playing golf For every one golfer, there is a person who might like to play