IAHSS Chapter Questions With Complete Solutions

IAHSS Chapter Questions With Complete Solutions Which of the following is NOT one of the classifications of healthcare organizations discussed in this chapter? a. proprietary or for-profit b. not-for-profit c. government-supported d. individual healthcare - CORRECT ANSWER Individual healthcare Which of the following is NOT a risk issue for healthcare? a. Drugs are used and stored in the facility b. Mostly female staff c. High percentage of technical and professional staff d. Publicly accessible and many doors must remain open - CORRECT ANSWER High percentage of technical and professional staff Which of the follwing is usually at the top of the organizational chart? a. board of directors b. department leaders c. assistant administrators d. vice presidents - CORRECT ANSWER Board of Directors Which of the following statements best describes employees? a. medical staff contracted by the facility b. all staff directly employed by the facility c. volunteers who donate their time d. contracted persons - CORRECT ANSWER All staff directly employed by the facility Security uses senior management's endorsement to build what kind of program? a. strong and effective b. a program that works in a small part of the facility c. generally effective d. strong and simple - CORRECT ANSWER Strong and Effective How should friendships and interpersonal relationships between security officers and staff members from other departments be treated? a. Discouraged b. Encouraged c. Encouraged, but monitored d. Encouraged, but security staff educated about ethics and avoiding favoritism - CORRECT ANSWER Encouraged, but security staff educated about ethics and avoiding favoritism Which of the following allows a department to assess its cost-effectiveness within an organization? a. crime analysis b. risk assessments c. benchmarking - CORRECT ANSWER Benchmarking What should the most primary overriding concern of any security department be? a. It's image b. The safety and well-being of anyone in the facility c. the goals and missions of the entity employing the security services d. Cost-effectiveness - CORRECT ANSWER The goals and mission of the entity employing the security services Which of the following are skills a security professional should have and use at all times? a. good observation skills b. good communication skills c. tolerance d. all the above - CORRECT ANSWER All the above Why are vendors potentially a high-security risk to a health care facility? a. Vendors often have access to sensitive areas yet staff of the healthcare organizations may know very little about vendors background. b. vendors typically drive large vehicles that can conceal large amounts of stolen property or contraband c. completing vendors may clash at a facility d. vendors may be bringing in high-demand products that could be targeted for theft - CORRECT ANSWER Vendors often have access to sensitive areas yet staff of the healthcare organizations may know very little about vendors background In the patient- and family-centered care philosophy, who determines which individuals are part of the patient's family? a. patient's parents or legal guardians b. nursing staff c. attending physician d. the patient provided he or she is developmentally mature and competent to do so - CORRECT ANSWER The patient provided he or she is developmentally mature and competent to do so Which of the following is NOT an example of an external customer? a. patients b. vendors c. employees d. regulatory agencies - CORRECT ANSWER Employees