Amazon Academy Final Study Guide

When should you verify that the Process Assistant has cleared all time on tasks issues? - Answer- After Break Before Loadout (2nd half operation), part of a pre-shift routine is to: - Answer- Completing handoff with Sort manager (in face-to-face station walk) After the completion of the Sort shift, which of the following standard work items must be completed: - Answer- Audit and correct Time on Task errors Prior to the Start of Shift, managers should be monitoring head count and make necessary DOP adjustments by uploading this if needed to ensure we have the correct headcount on shift: - Answer- Voluntary Extra Time (VET) or Voluntary Time Off (VTO) on the Labor Scheduling Opportunities You notice that on the Sort shift the PPH goal is not being met. You are also worried about meeting your volume goal for the shift. The following is a critical part of the Sort shift that ensures we are on track to meet our goal and allows us to make adjustments ahead of time when necessary: - Answer- Hourly Flow Meetings It is 1:00 and your shift starts at 1:30, what does the Sort manager need to do 30 minutes prior to the induct start time? - Answer- Execute Container Planning (DCAP) Which of the following happens first during the 2nd half operation shift: - Answer- Verify DPO pick list and staging plan and have available to print in case of Network Outage You are working to upload your pre-shift plan while comparing your pre-shift to the already created Next Day plan using the latest projected volume, staffing ratios, and TPH. When should you have your pre-shift plan uploaded? - Answer- 30 minutes prior to SOS This ensures that associates are beginning work in their process immediately or as soon as possible after they clock in for the shift. This is crucial for productivity as we need our associates to begin working as quickly as possible. Our current Network Goal is 2 minutes. - Answer- Fast Start You are responsible for creating the Next Day plan. You finish completing the plan right towards the end of the current shift. Where should you go to upload your finalized Next Day plan? - Answer- Siphon You need 85 people to safely and efficiently process today's volume. You are currently rostered 97 people and average attendance for this day is 82%. How many associates do you need to accept VET in order to staff the shift? - Answer- 6