421 Postal Exam USPS
USPS {{Ans- A business. One stop shopping for all delivery needs. Have the Monopoly to deliver First
Class Mail (FCM).
Perception {{Ans- is REALITY
Need {{Ans- A desire to improve or accomplish something.
HAZMAT {{Ans- Does this package contain anything liquid, fragile, perishable, potentially hazardous,
perfume and lithium battery?
G.I.S.T. {{Ans- Greet, Inquire, Suggest, Thank
Ready Post {{Ans- Supplies we sell at Post Office Lobby
Engaging Our Customer {{Ans- Greet customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
Express Mail & Priority Mail {{Ans- Money making products and Premier Shipping
Express Mail {{Ans- 1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.
Priority Mail {{Ans- 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
, Parcel Select {{Ans- 70 lbs. max and 130 inches max combined length and girth
Ground Delivery (Bulk)
Designed for Large and Medium Mailers
Processing Categories: {{Ans- Letter
Flats
USPS {{Ans- A business. One stop shopping for all delivery needs. Have the Monopoly to deliver First
Class Mail (FCM).
Perception {{Ans- is REALITY
Need {{Ans- A desire to improve or accomplish something.
HAZMAT {{Ans- Does this package contain anything liquid, fragile, perishable, potentially hazardous,
perfume and lithium battery?
G.I.S.T. {{Ans- Greet, Inquire, Suggest, Thank
Ready Post {{Ans- Supplies we sell at Post Office Lobby
Engaging Our Customer {{Ans- Greet customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
Express Mail & Priority Mail {{Ans- Money making products and Premier Shipping
Express Mail {{Ans- 1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.
Priority Mail {{Ans- 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
, Parcel Select {{Ans- 70 lbs. max and 130 inches max combined length and girth
Ground Delivery (Bulk)
Designed for Large and Medium Mailers
Processing Categories: {{Ans- Letter
Flats
