1) This text opens with a discussion of why it is important to hone our workplace
communication competence. Which of the reasons mentioned would you consider the most
important in your own professional life? Explain. Provide three specific examples of ways you
will benefit professionally if you improve your communication skills.
2) Select two of the "principles of communication" explained in your text. For each of your
chosen principles, (a) define it in your own words, (b) illustrate it with an experience from your
own life, and (c) explain how you can use it to improve your own communication.
3) Name the elements that make up the model of communication. Then, write a paragraph
describing how these elements work together in the process of communication.
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