Epic Test with Complete Solutions

Which record stores information about the person responsible for the balance on charges? - ANSWER-Guarantor When creating a coverage record in the system, you must choose the correct ____________ and ____________ listed on the subscriber's insurance card. - ANSWER-plan;ID True or False: A patient can have more than one guarantor account. - ANSWER-True Which of the following is stored in the patient record? (Circle all that apply) A) Medical Record Number (MRN) B)Emergency contacts C)Clinical Documentation D)Insurance Coverage - ANSWER-A,B,C When you are entering subscriber information for a new coverage, which button can you click to save you time if the patient and the subscriber have the same addresses? - ANSWER-Pull Info True or False: When you schedule a walk-in appointment, the system automatically selects the first available time slot for the physician - ANSWER-True You are updating a patient's registration information. That patient hands you her new insurance card. You look for the insurance in the system but can't find it. What should you do? A)Select a coverage with the closest name B)Do not enter her insurance information C)Select a generic coverage and enter information from the card D)Call somebody who has more security than you to do the search - ANSWER-C Which of the following payment types can be partially refunded using the POS Refund module? A)Check B)Credit Card C)Cash - ANSWER-Cash True or False: The front desk user can use the POS Refund module to issue a refund from a last week's visit. - ANSWER-False True or False: It is possible to refund payments collected at the front desk the same day they are collected. - ANSWER-True What is the purpose of counting the number of bills and recording the check and their amounts? - ANSWER-Double checking money in system with money in drawer. Which button automatically matches the money you recorded from your cash drawer with the money posted in the system? - ANSWER-Select All Charges go through the Charge router A)Charge Router Charge Entry B)PB Charge Entry - ANSWER-A Can enter charges that will post in Professional Billing A)Charge Router Charge Entry B)PB Charge Entry - ANSWER-A,B Can enter charges that will post in Hospital Billing A)Charge Router Charge Entry B)PB Charge Entry - ANSWER-A Calculates prices in Charge Entry A)Charge Router Charge Entry B)PB Charge Entry - ANSWER-B Can enter a price override A)Charge Router Charge Entry B)PB Charge Entry - ANSWER-A,B True or False: Each Charge entry batch contains only one charge entry session - ANSWER-False True or False: Each Charge entry batch only contains information for one patient's charges - ANSWER-False True or False: One charge ticket is the equivalent of one charge entry session - ANSWER-True Name two ways of entering a diagnosis code in the code field on the Charge Entry form. - ANSWER-Code or Description On the procedure line, what purpose does the Diagnosis field serve? - ANSWER-Associates the charges with the appropriate diagnosis What is the purpose of processing your batch? - ANSWER-Post Charges Charge Router Review workqueues catch (Major | Minor) charge errors. - ANSWER-Major True or False: Charges go through Charge Router Review workqueues after they enter the billing systems - ANSWER-False True or False: Charges can only be entered through manual Charge Entry - ANSWER-False The Charge Router A)Checks Charge Session for Errors B)Routes charges from clinical applications to billing applications C)Contains workqueues to hold problem charge sessions D)Allows for manual entry of charges - ANSWER-A,B,C,D What is a warning? - ANSWER-Soft Stop What is an error? - ANSWER-Hard Stop If a charge session is from a clinical source, do changes in the charge session update the clinical chart? - ANSWER-No If you want the chart and account to match, where should the charge update be made? - ANSWER-In the Chart (Clinical Applications) True or False: You can add new procedures when you access a charge session from charge review - ANSWER-True List steps to resolving duplicate charges - ANSWER--Double Check -Send to supervisor Why can't a user perform the function of Delete on a charge session? - ANSWER-Does not have access What does the transfer function do to the charge session - ANSWER-Transfers to a different user True or False: Delete and Force Resubmit are controlled by security - ANSWER-True