911 Public Safety Telecommunicator Program (all solved)

The first 9-1-1 System test call was made in 1968 was initiated in which state? correct answers Alabama Appropriate demeanor, procedure and behavior for giving testimony during a hearing, trial, or grand jury appearance includes all of the following except: 2.06, 4 correct answers Providing all the information you know As required by the ADA, communications centers are required to conduct TDD training: 3.07, 4 correct answers Bi-annually Differences in race, culture, geographical areas, religious beliefs, sexual orientation and economic status refers to: 4.12, 3 correct answers Human diversity Which of the following is a telephone technique that should be used by the PST for call handling? 5.04, 2, g correct answers Taking control of the conversation Confidential information includes all of the following except: 06.12, correct answers Description of a suspect vehicle Which United States President declared 9-1-1 as the National Communications Number? 1.02, 4 correct answers President Bill Clinton Florida's Silver Alert Plan was made effective by an executive order on: 7.10, 2 a correct answers October 8, 2008 A person whose body is unable to regulate blood sugar is: 8.10, 2, b correct answers Diabetic A fire that overwhelms or envelops completely. 9.09,6 correct answers Fully engulfed All of the following are basic precautions to be taken to protect one and others in hazardous materials incidents except: 10.07 correct answers Make contact with the product to determine if it is harmful The third level of activation for the Emergency Operations Center is: 11.06, 2, c correct answers Monitoring A _____________may be any situation faced by PSTs that causes them to experience unusually strong emotional reactions which have the potential to interfere with their ability to function on duty or later. 12.04, 1 correct answers Critical incident Tracking responders is a primary responsibility of: 1.04, 2 correct answers Dispatchers