Humana Questions With Correct Answers

What are the dates for the SEP for Non-Renewal? Correct Answer December 8 - end of February CMS expects agents to provide a clear, concise explanation of the plan's drug benefit. Which of the following actions is prohibited by Humana and CMS? Correct Answer Asking the beneficiary to consult with their doctor or pharmacist to obtain generic medications is not an acceptable explanation of the plan's drug benefit What constitutes an "attempt" on Humana`s final exam? Note: questions about passing the final exam are only in this practice exam Correct Answer The agent clicks the test submit button or the test timer reaches 35 minutes MA enrollees using the Medicare Advantage Disenrollment Period (MADP) to disenroll from their MA plan are eligible for a SEP to enroll in... Correct Answer stand-alone PDP How many questions are on Humana`s final exam and what material do they test on? Note: questions about passing the final exam are only in this practice exam. Correct Answer The final exam consists of 20 questions over material in the Agent Guidance Reference Manual. Oscar delayed his Part B when he was first eligible. He enrolled into Part B after the expiration of his IEP. He is meeting with Agent Wayne and Oscar is requesting to enroll in a Humana MAPD plan in the 3 months prior to his Part B effective date. Which enrollment period should Agent Wayne select for Oscar's application? Correct Answer ICEP Who is responsible for all applicable insurance licenses and any applicable certifications required to sell a corresponding Humana product in all states in which the agent markets such products? Correct Answer The Agent What is the purpose of the Non-Discrimination notice that is included in many of Humana`s marketing materials? Correct Answer To inform people about their ability to receive information in another language and give directions on how to file a complaint should they feel they have been discriminated against Individuals who belong to a qualified State Pharmaceutical Assistance Program (SPAP) are eligible for an SEP to Correct Answer Make one enrollment request (both MAPD and PDP) at any time through the end of each calendar year (i.e. once per year Why are agents required to ask if the phone number being provided on an application is a cell phone number? Correct Answer Because the FCC requires prior express written consent to contact a prospect or member via their cell phone