CMAA Practice Test 2022 - 89 Questions with 100%
Correct Answers COMPLETE SOLUTION
An office manager asks a medical administrative assistant to mail a letter to a patient who is
being dismissed from from the practice. Which methods should the assistant use to mail the
letter. Correct Answer: Certified Mail - This type of mail provides return receipts that are used
to prove the recipient received the document.
A medical administrative assistant should verify a patient's CPT code of which of the following
processes ? Correct Answer: Obtaining prior authorization- Procedural CPT codes and ICD
codes are required, along with patient information, in order to obtain prior authorization from an
insurance carrier for a procedure.
Prior to an invasive procedure, a patient asks a medical administrative assistant about other
options that are available.What action should the assistant take. Correct Answer: Advise the
patient to ask the provider about alternatives.
What abbreviation should a medical administrative assistant use to document a patient history of
a stroke. Correct Answer: CVA - cerebrovascular accident is a stroke.
What items is appropriate to purchase with petty cash ? Correct Answer: Postage owned for an
equipment delivery - The assistant can use petty cash to purchase unplanned and incidental items
that usually cost less than $50
When performing closing procedures for the day, what of the following must be secured with a
lock and key. Correct Answer: Provider's prescription pad - when not in use, the provider's
prescription pad must be secured in a locked cabinet or drawer to ensure that designated
individuals are the only ones who have access to it.
What is the abbreviation for an electroencephalogram Correct Answer: EEG
A medical administrative assistant observes another office worker altering notes in a patient's
record to justify medical necessity so that payment is made. What type of action is it
considered ? Correct Answer: Fraud - Falsely altering a medical record to ensure insurance
payment is fraud.
A patient receives an explanation of benefits stating services will not be covered because out- of
- pocket medical expenses have not been met. The amount owed is defined as what ? Correct
Answer: Deductible - the amount to be before the insurance carrier will cover any medical
expenses.
What of the following is an example of open hours scheduling. Correct Answer: Patient arrive at
their own convenience. - open hour method of scheduling is first- come, first serve wit clients
seeing the provider in the order they arrive.
, What is the most efficient method for a medical administrative assistant to collect payment for
services. Correct Answer: Collect due amount at the time of the patient's visit -most efficient
way to collect payment for services because it does not add unnecessary time.
What medical terms refers to the removal of all or part of an organ or tissue. Correct Answer:
lymphadenectomy
A patient refuses to pay his copayment. what following actions should the medical administrative
assistant take? Correct Answer: Inform the patient that the copayment is due at time of service.
A third - party is requesting documentation to support billed services. What is the appropriate
document the medical administrative assistant should forward to the third - party payer. Correct
Answer: Progress notes - Part of authorization and are forwarded to third- party payers.
What action is a medical administrative assistant's priority when pulling daily charts. Correct
Answer: Review the appointment schedule - it is necessary for the assistant to review the
schedule first in order to know which charts to pull for the day.
In addition to a witness and the adult patient, what others individual must be present for an
informed consent signature. Correct Answer: Provider - A provider must be present for an
informed consent signature.
All pages of a patient's medical record must include what following of the following information.
Correct Answer: Patient name - Is required on all pages of a medical record.
What medical administrative assistant give to a patient when scheduling a routine return visit.
Correct Answer: An appointment reminder - Giving an appointment reminder to patients who
schedule return visits is standard practice.
What type of medical record filing system protects patients' privacy and allows for unlimited
expansion in a high- volume office. Correct Answer: Numeric - patients have unique
identification number that protects their privacy. Because number combination are infinite, this
system allows for unlimited expansion.
A new patient provide a medical administrative assistant with her parents's medicare card. The
patient states that she is a dependent and is eligible to use the card. what action should the
assistant take Correct Answer: Explain to the patient that Medicare does not cover dependents -
medicare is not offered as a family or dependent benefit.
According to the affordable Care Act (ACA) of 2010, what is the maximum allowable time from
the date of service that a claim can be submitted to Medicare. Correct Answer: 12 Months - a
service providers has 1 year after the date of service to file a medicare claim
When a patient requires a diagnostic procedure, what is required. Correct Answer: Written order
from the provider - required for all diagnostic procedures.
Correct Answers COMPLETE SOLUTION
An office manager asks a medical administrative assistant to mail a letter to a patient who is
being dismissed from from the practice. Which methods should the assistant use to mail the
letter. Correct Answer: Certified Mail - This type of mail provides return receipts that are used
to prove the recipient received the document.
A medical administrative assistant should verify a patient's CPT code of which of the following
processes ? Correct Answer: Obtaining prior authorization- Procedural CPT codes and ICD
codes are required, along with patient information, in order to obtain prior authorization from an
insurance carrier for a procedure.
Prior to an invasive procedure, a patient asks a medical administrative assistant about other
options that are available.What action should the assistant take. Correct Answer: Advise the
patient to ask the provider about alternatives.
What abbreviation should a medical administrative assistant use to document a patient history of
a stroke. Correct Answer: CVA - cerebrovascular accident is a stroke.
What items is appropriate to purchase with petty cash ? Correct Answer: Postage owned for an
equipment delivery - The assistant can use petty cash to purchase unplanned and incidental items
that usually cost less than $50
When performing closing procedures for the day, what of the following must be secured with a
lock and key. Correct Answer: Provider's prescription pad - when not in use, the provider's
prescription pad must be secured in a locked cabinet or drawer to ensure that designated
individuals are the only ones who have access to it.
What is the abbreviation for an electroencephalogram Correct Answer: EEG
A medical administrative assistant observes another office worker altering notes in a patient's
record to justify medical necessity so that payment is made. What type of action is it
considered ? Correct Answer: Fraud - Falsely altering a medical record to ensure insurance
payment is fraud.
A patient receives an explanation of benefits stating services will not be covered because out- of
- pocket medical expenses have not been met. The amount owed is defined as what ? Correct
Answer: Deductible - the amount to be before the insurance carrier will cover any medical
expenses.
What of the following is an example of open hours scheduling. Correct Answer: Patient arrive at
their own convenience. - open hour method of scheduling is first- come, first serve wit clients
seeing the provider in the order they arrive.
, What is the most efficient method for a medical administrative assistant to collect payment for
services. Correct Answer: Collect due amount at the time of the patient's visit -most efficient
way to collect payment for services because it does not add unnecessary time.
What medical terms refers to the removal of all or part of an organ or tissue. Correct Answer:
lymphadenectomy
A patient refuses to pay his copayment. what following actions should the medical administrative
assistant take? Correct Answer: Inform the patient that the copayment is due at time of service.
A third - party is requesting documentation to support billed services. What is the appropriate
document the medical administrative assistant should forward to the third - party payer. Correct
Answer: Progress notes - Part of authorization and are forwarded to third- party payers.
What action is a medical administrative assistant's priority when pulling daily charts. Correct
Answer: Review the appointment schedule - it is necessary for the assistant to review the
schedule first in order to know which charts to pull for the day.
In addition to a witness and the adult patient, what others individual must be present for an
informed consent signature. Correct Answer: Provider - A provider must be present for an
informed consent signature.
All pages of a patient's medical record must include what following of the following information.
Correct Answer: Patient name - Is required on all pages of a medical record.
What medical administrative assistant give to a patient when scheduling a routine return visit.
Correct Answer: An appointment reminder - Giving an appointment reminder to patients who
schedule return visits is standard practice.
What type of medical record filing system protects patients' privacy and allows for unlimited
expansion in a high- volume office. Correct Answer: Numeric - patients have unique
identification number that protects their privacy. Because number combination are infinite, this
system allows for unlimited expansion.
A new patient provide a medical administrative assistant with her parents's medicare card. The
patient states that she is a dependent and is eligible to use the card. what action should the
assistant take Correct Answer: Explain to the patient that Medicare does not cover dependents -
medicare is not offered as a family or dependent benefit.
According to the affordable Care Act (ACA) of 2010, what is the maximum allowable time from
the date of service that a claim can be submitted to Medicare. Correct Answer: 12 Months - a
service providers has 1 year after the date of service to file a medicare claim
When a patient requires a diagnostic procedure, what is required. Correct Answer: Written order
from the provider - required for all diagnostic procedures.
