Business Studies
, INDEX
INDEX 2
Rubric used when marking an IEB Business Report essay question: 2
Rubric used when marking a CAPS Business Studies essay question: 4
Business Report Format (IEB): 4
Business Environments 5
GENERAL MANAGEMENT 40
Ethics, Professionalism and social responsibility 51
Human resources 69
Overall Performance Of An Organization 116
Marketing function 136
Conflict management 153
Investments 179
Legislation 205
Insurance 215
Human Rights and Diversity 220
Presentation 225
Social responsibility (CSI / CSR) 229
Contracts 232
The various topics each have a number of elaborated long questions, these elaborated
examples do not indicate a certain question, but the overall concept of the topic /
chapter and can be used as a guide to a question related to the answer topic.
The IEB and CAPS have different methods in which they prefer the questions are
answered.
• IEB: Format of business report (The format will also be laid down throughout the
course of this guide). [50 marks]
• CAPS: Essay format. [40 marks]
The rubrics used when marking these long questions are also placed in this guide for the
convenience of assessing and improving yourself.
[Remember to always include the sub-headings in your question e.g., Introduction,
Content, Summary - This counts for marks as part of the “Explanation” category]
2 © Noted Summaries Grade 12 Essay Questions (Business Studies) www.notedsummaries.co.za
,Rubric used when marking an IEB Business Report essay question:
3 © Noted Summaries Grade 12 Essay Questions (Business Studies) www.notedsummaries.co.za
, Rubric used when marking a CAPS Business Studies essay question:
4 © Noted Summaries Grade 12 Essay Questions (Business Studies) www.notedsummaries.co.za
, INDEX
INDEX 2
Rubric used when marking an IEB Business Report essay question: 2
Rubric used when marking a CAPS Business Studies essay question: 4
Business Report Format (IEB): 4
Business Environments 5
GENERAL MANAGEMENT 40
Ethics, Professionalism and social responsibility 51
Human resources 69
Overall Performance Of An Organization 116
Marketing function 136
Conflict management 153
Investments 179
Legislation 205
Insurance 215
Human Rights and Diversity 220
Presentation 225
Social responsibility (CSI / CSR) 229
Contracts 232
The various topics each have a number of elaborated long questions, these elaborated
examples do not indicate a certain question, but the overall concept of the topic /
chapter and can be used as a guide to a question related to the answer topic.
The IEB and CAPS have different methods in which they prefer the questions are
answered.
• IEB: Format of business report (The format will also be laid down throughout the
course of this guide). [50 marks]
• CAPS: Essay format. [40 marks]
The rubrics used when marking these long questions are also placed in this guide for the
convenience of assessing and improving yourself.
[Remember to always include the sub-headings in your question e.g., Introduction,
Content, Summary - This counts for marks as part of the “Explanation” category]
2 © Noted Summaries Grade 12 Essay Questions (Business Studies) www.notedsummaries.co.za
,Rubric used when marking an IEB Business Report essay question:
3 © Noted Summaries Grade 12 Essay Questions (Business Studies) www.notedsummaries.co.za
, Rubric used when marking a CAPS Business Studies essay question:
4 © Noted Summaries Grade 12 Essay Questions (Business Studies) www.notedsummaries.co.za
