• ¿Documento equivocado? Cámbialo gratis
  • Escrito por estudiantes que aprobaron
  • Inmediatamente disponible después del pago
  • Leer en línea o como PDF
Vender
¿Dónde estudias?
Tu idioma
Document preview thumbnail
Vista previa 4 fuera de 38 páginas
Resumen

Decision making in marketing summary

Document preview thumbnail
Vista previa 4 fuera de 38 páginas

This summary contains all the information discussed in lectures and tutorials during this course. It is the perfect document to prepare you for your exams, as it did for me.

Vista previa del contenido

Management accounting
(season 1)
Supply-side question: What are the costs of producing a drug?
- Production costs
- R&D costs
- Spillover of knowledge to other drug development
- How to allocate costs (succesfull and unsuccesfull trials)
Cost accounting (CA)
Manager then acts on CA information
CA input for (internal) management and (external) financial accounting information




Role of strategy & competition




Modern role of management accountant and controller

,Multiple functions
Managers as customers
Ensuring ‘rationality’ in decision-making




Budgeting and the roles of MA
Management accounting has two roles.
Decision-facilitating: meaningful & actionable information.
Decision-influencing: exert high effort, direct effort in the ‘right’ direction.

(season 2)
Decision-facilitating (example): start-ups
36% of businesses fail within the first two years of operation.
Among most common reasons:
- Poorly thought-out business plan
- Running out of cash
- Pricing or cost issues
Management accountants can play a vital role to bridge the gap between strategy and
financial control.
Scenario planning, strategic options, and evidence-based decision-making are among
the areas where management accountants can provide expertise.

P-A relationships




Controlling and coordinating actions: How to motivate (incentivize) employees to
provide effort and make decisions in the interest of the principal?
- Salaries dependent on company success or target achievements
- Checks, monitoring and punishment

, - Promotion and firing decisions
- Coordination between departments
Selection: How to attract the employees that are most likely that they act in the interest
of the principal?
- Screening and referrals
- (personality) tests
- Contracts with certain features (high variable parts)

Decentralization
Organizational structure to achieve more decentralization: responsibility centers
Decentralized decisions important
- Localized information, specialized skills
- Decentralized decisions need to be aligned with headquarters’ interests
Need to evaluate (performance of) decentralized units
Tools to manage decentralized units
Targets and budgets
- Targets should be challenging but attainable
- Budget provides specific targets (no ‘do your best’ goals)
- Role of fairness
Analysis of variances
Transfer prices (profit centers with internal customers)

Responsibility accounting
Evaluating the performance of managers based on activities under their supervision




Feedback function of responsibility centers
Budgets coupled with responsibility centers provide valuable feedback
Variances can suggest questions and direct attention
Variances can be analyzed and used:
- Early warning
- Performance evaluation

, - Strategy evaluation
- Communication of the goals of the organization
Feedback can be used to make necessary adjustments

Pursuing a strategy
Possible tool: balanced scorecard
Identify, measure and incentivize appropriate performance measures




Performance measures
Criteria of performance measures
- Goal congruence/alignment: Compensate so that your employees share your
goals.
- Controllability: Only hold employees accountable for what they can influence
Quantitative - Qualitative
Sales margin vs. customer satisfaction
Internal - external
ROA vs. stock price
Employees training vs. market share
Financial - nonfinancial
Inventory turnover vs. store automation




Challenges of incentivized measures
Incentives matter!

Información del documento

Estudio
Subido en
7 de agosto de 2022
Número de páginas
38
Escrito en
2022/2023
Tipo
Resumen
$7.49

¿Documento equivocado? Cámbialo gratis Dentro de los 14 días posteriores a la compra y antes de descargarlo, puedes elegir otro documento. Puedes gastar el importe de nuevo.
Escrito por estudiantes que aprobaron
Inmediatamente disponible después del pago
Leer en línea o como PDF

Seller avatar
Los indicadores de reputación están sujetos a la cantidad de artículos vendidos por una tarifa y las reseñas que ha recibido por esos documentos. Hay tres niveles: Bronce, Plata y Oro. Cuanto mayor reputación, más podrás confiar en la calidad del trabajo del vendedor.
Vendido
29
Seguidores
25
Artículos
27
Última venta
1 año hace




Por qué los estudiantes eligen Stuvia

Creado por compañeros estudiantes, verificado por reseñas

Calidad en la que puedes confiar: escrito por estudiantes que aprobaron y evaluado por otros que han usado estos resúmenes.

¿No estás satisfecho? Elige otro documento

¡No te preocupes! Puedes elegir directamente otro documento que se ajuste mejor a lo que buscas.

Paga como quieras, empieza a estudiar al instante

Sin suscripción, sin compromisos. Paga como estés acostumbrado con tarjeta de crédito y descarga tu documento PDF inmediatamente.

Student with book image

“Comprado, descargado y aprobado. Así de fácil puede ser.”

Alisha Student

Preguntas frecuentes